Marianus Oktavianus Wega
STIKES St. Elisabeth Keuskupan Maumere, Maumere

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A Patient Satisfaction Model Based On Nurses’ Performance, Therapeutic Communication, And Nursing Service Quality In A Primary Healthcare Gabriel Mane; Marianus Oktavianus Wega; Mediatrix Santi Gaharpung; Maria Sofia Anita Aga
EDUCARE: Jurnal Pendidikan dan Kesehatan Vol. 3 No. 2 (2026): EDUCARE: Jurnal Pendidikan dan Kesehatan (Juni)
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/jedu.v3i2.90

Abstract

Patient satisfaction is an important indicator of healthcare service quality, particularly in primary healthcare settings. Nurses’ performance, therapeutic communication, and nursing service quality may influence patients’ perceptions of healthcare services. This study aimed to develop and examine a structural model of patient satisfaction based on nurses’ performance, therapeutic communication, and nursing service quality at Magepanda Community Health Center, Sikka Regency, East Nusa Tenggara, Indonesia. A quantitative observational analytical study with a cross-sectional design was conducted from May to July 2026 involving 422 patients recruited using consecutive sampling. Data were collected using structured questionnaires and analyzed using SPSS version 27 and SmartPLS version 4.0. SEM-PLS was performed using 5,000 bootstrap resamples. Nurses’ performance (β = 0.287; t = 5.812; p < 0.001), therapeutic communication (β = 0.341; t = 7.456; p < 0.001), and nursing service quality (β = 0.456; t = 10.983; p < 0.001) significantly and positively influenced patient satisfaction. Nursing service quality demonstrated the strongest effect. The model explained 78.1% of the variance in patient satisfaction (R² = 0.781), with Q² = 0.612 and SRMR = 0.058. These findings indicate that strengthening nurses’ performance, therapeutic communication, and nursing service quality through an integrated approach may improve patient satisfaction in primary healthcare settings.
A Community Preparedness Model For Flood Disasters Based On Disaster Knowledge, Social Support, And Health Promotion Education In Reroroja Village, Magepanda District Maria Kornelia Ringgi Kuwa; Kristoforus Samson; Antonia Rensiana Reong; Marianus Oktavianus Wega
EDUCARE: Jurnal Pendidikan dan Kesehatan Vol. 3 No. 2 (2026): EDUCARE: Jurnal Pendidikan dan Kesehatan (Juni)
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/jedu.v3i2.91

Abstract

Flood disasters pose significant risks to community health, safety, livelihoods, and social well-being, making community preparedness an essential component of disaster risk reduction. This study aimed to analyze a community preparedness model for flood disasters based on disaster knowledge, social support, and health promotion education in Reroroja Village, Magepanda District, Sikka Regency, East Nusa Tenggara, Indonesia. A quantitative analytic observational study with a cross-sectional design was conducted among 150 household heads selected using proportionate random sampling. Data were collected using structured and validated questionnaires assessing disaster knowledge, social support, health promotion education, and community preparedness. Data were analyzed using descriptive statistics and Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings demonstrated that disaster knowledge, social support, and health promotion education positively and significantly contributed to community preparedness. Health promotion education showed the strongest contribution, followed by disaster knowledge and social support. The proposed model demonstrated substantial explanatory capacity for community preparedness. These findings indicate that strengthening flood preparedness requires an integrated approach that combines improved disaster knowledge, stronger social support networks, and continuous community-based health promotion education. Such an approach can support the development of sustainable community-based disaster risk reduction strategies and strengthen the capacity and resilience of communities living in flood-prone areas.