Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
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This Author published in this journals
All Journal International Journal of Public Administration and Policy
Utami Nur
Mindanao State University-Iligan Institute of Technology (MSU-IIT) and Universitas Tanjungpura
Social Sciences

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The Role of PeduliLindungi as a Digital Governance Instrument in Indonesia During the COVID-19 Pandemic: A Literature Review M. Reza Andrea Putra; Utami Nur
International Journal of Public Administration and Policy Vol. 2 No. 2 (2026): July
Publisher : Universitas Indonesia Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58290/ijpap.v2i2.238

Abstract

Rapid advances in information technology, along with the increasing volume and diversity of data, have prompted the government to utilize data analytics as a governance tool. One concrete example of this is the launch of the PeduliLindungi app by the Ministry of Communication and Information Technology in collaboration with the Ministry of Health as a tool for detecting, tracking, and controlling the spread of COVID-19. This article aims to examine the role of the PeduliLindungi app in supporting digital governance in Indonesia during the pandemic by analyzing aspects of population data integration, compliance with the “One Data Indonesia” policy, and the challenges of its implementation. This study employs a literature review method with a descriptive-qualitative approach to relevant academic sources and policy documents. The findings indicate that PeduliLindungi has made a significant contribution to supporting screening, contact tracing, and the determination of Community Activity Restriction (PPKM) levels through data integration with the National Identity Number (NIK), in line with the spirit of Presidential Regulation No. 39 of 2019 on “One Data Indonesia”. However, previous studies have also identified weaknesses in service connectivity and the protection of users’ personal data. This article concludes that the success of data-driven applications such as PeduliLindungi in supporting digital governance depends heavily on service quality, infrastructure reliability, and consistent data security governance.
Co-Authors M. Reza Andrea Putra