International Journal of Public Administration and Policy
Vol. 2 No. 2 (2026): July

The Role of PeduliLindungi as a Digital Governance Instrument in Indonesia During the COVID-19 Pandemic: A Literature Review

M. Reza Andrea Putra (Universitas Indonesia Mandiri)
Utami Nur (Mindanao State University-Iligan Institute of Technology (MSU-IIT) and Universitas Tanjungpura)



Article Info

Publish Date
31 Jul 2026

Abstract

Rapid advances in information technology, along with the increasing volume and diversity of data, have prompted the government to utilize data analytics as a governance tool. One concrete example of this is the launch of the PeduliLindungi app by the Ministry of Communication and Information Technology in collaboration with the Ministry of Health as a tool for detecting, tracking, and controlling the spread of COVID-19. This article aims to examine the role of the PeduliLindungi app in supporting digital governance in Indonesia during the pandemic by analyzing aspects of population data integration, compliance with the “One Data Indonesia” policy, and the challenges of its implementation. This study employs a literature review method with a descriptive-qualitative approach to relevant academic sources and policy documents. The findings indicate that PeduliLindungi has made a significant contribution to supporting screening, contact tracing, and the determination of Community Activity Restriction (PPKM) levels through data integration with the National Identity Number (NIK), in line with the spirit of Presidential Regulation No. 39 of 2019 on “One Data Indonesia”. However, previous studies have also identified weaknesses in service connectivity and the protection of users’ personal data. This article concludes that the success of data-driven applications such as PeduliLindungi in supporting digital governance depends heavily on service quality, infrastructure reliability, and consistent data security governance.

Copyrights © 2026






Journal Info

Abbrev

ijpap

Publisher

Subject

Social Sciences

Description

The International Journal of Public Administration and Policy is a peer-reviewed journal that publishes high-quality research in the fields of Public Administration, Public Policy, and Governance Studies. First published in 2025 by Universitas Indonesia Mandiri, the journal aims to provide a ...