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All Journal JURNAL ECONOMINA
Nur Istiqlaliyah
ITS NU Pekalongan, Indonesia
Economics, Econometrics & Finance

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Digital Divide Mitigation Strategies in Public Services: An Analysis of the Role of the Village Community Empowerment Agency in Pekalongan Regency Mafturrahman Mafturrahman; M. Al 'Amin M. Al 'Amin; Husni Hidayat; Erlin Erlin; Nur Istiqlaliyah
JURNAL ECONOMINA Vol. 5 No. 8 (2026): JURNAL ECONOMINA, Agustus 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i8.3635

Abstract

The digitalization gap in village public services within Pekalongan Regency constitutes the central urgency of this study, given the stark disparities in information access and service quality between coastal and mountainous areas. This study aims to analyze the strategic role of the Village Community Empowerment Agency (DPMD) in mitigating this divide to realize inclusive digital governance. A descriptive qualitative approach was employed through purposive sampling, involving informants from DPMD leadership and village officials. Data analysis was conducted using the Miles and Huberman interactive model, encompassing data reduction, data display, and conclusion drawing. The findings indicate that DPMD plays a vital role as a regulator through the Village Information System (SID) policy and simultaneously as an infrastructure facilitator. However, mitigation effectiveness is hampered by disparities in technological literacy among village officials, particularly in mountainous areas with limited accessibility. The study concludes that DPMD’s role is critical in providing sustainable asymmetric assistance to reduce the digital divide and ensure the standardization of digital public services across all village levels.
Co-Authors Erlin Erlin Husni Hidayat M. Al 'Amin M. Al 'Amin Mafturrahman Mafturrahman