Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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This Author published in this journals
All Journal International Journal of Psychology and Health Science Greenation Management and Business Review (GMBR)
Nadia Rizki Pratami
Politeknik Piksi Ganesha, Bandung, Indonesia
Nursing

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Evaluation of Medical Records Unit Management Based on the Management Functions Approach at Bhayangkara Level I Hospital, Pusdokkes Polri Hesti Fatma Yuniar Utami; Nadia Rizki Pratami
Greenation Management and Business Review Vol. 2 No. 2 (2026): Greenation Management and Business Review (April - September 2026)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gmbr.v2i2.802

Abstract

Medical Records Unit management plays an important role in supporting healthcare service quality, particularly in the implementation of Electronic Medical Records (EMRs). This study aimed to evaluate the management of the Medical Records Unit based on the management functions of planning, organizing, actuating, and controlling (POAC) at Bhayangkara Level I Hospital, Pusdokkes Polri. A descriptive qualitative method with a case-study design was employed. Seven informants were selected through purposive sampling. Data were collected through in-depth interviews and document review and were analyzed through data reduction, data presentation, and conclusion drawing. The findings showed that the management functions had been implemented through work-program planning, task distribution, service delivery in accordance with Standard Operating Procedures (SOPs), and periodic monitoring and evaluation. The identified constraints included EMR system disruptions, delays in document completion, and increased workload. The application of management functions supports the effectiveness of Medical Records Unit management; however, continuous improvement remains necessary to enhance service quality.
Analysis of Patient Data Security and Privacy in Electronic Medical Record Systems in Hospital X Sali Setiatin; Ervien Agus Jakaria; Nadia Rizki Pratami
International Journal of Psychology and Health Science Vol. 3 No. 3 (2025): International Journal of Psychology and Health Science (July - September 2025)
Publisher : Greenation Publisher & Yayasan Global Research National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijphs.v3i3.1275

Abstract

The development of digital technology has had a significant impact on the world of healthcare, especially in terms of patient data management, which is now turning to Electronic Medical Records (RME). RME is expected to be a mainstay solution to improve efficiency, accuracy, and ease of access to patient data between various health facilities. In Indonesia, the One Health Data initiative from the Ministry of Health plays a crucial role in this data integration process. However, the digitization of health information also raises new problems, especially related to the protection of sensitive patient personal data. This study aims to review the extent to which security and privacy aspects have been implemented in the RME system, particularly in Hospital X. This research uses a qualitative approach through observation, in- depth interviews, and document studies. The results of the study revealed that although the RME system is equipped with a simple authentication system using usernames and passwords, the security practices implemented are still less than optimal. There is still a lack of weak password use, a reluctance to change passwords periodically, and the absence of a special Standard Operating Procedure (SOP) that regulates the security and confidentiality of patient data. In addition, user awareness of the importance of protecting data is also still relatively low. These findings show that the successful implementation of RME does not only depend on the availability of technology, but also requires strengthening administrative policies and increasing understanding of cybersecurity among medical personnel. Therefore, a comprehensive strategy is needed to ensure the protection of patient data on an ongoing basis.
Co-Authors Ervien Agus Jakaria Hesti Fatma Yuniar Utami Sali Setiatin