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All Journal Society: Jurnal Pengabdian Masyarakat Journal of Digital Economy and Management Practices
Sutarman Sutarman
Telkom University
Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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Improving Rural Businesses’ Operational Competence in Jatimulya Village Through a Standard Operating Procedure Workshop Galuh Sudarawerti; Anton Mulyono Azis; Sutarman Sutarman
Society : Jurnal Pengabdian Masyarakat Vol. 5 No. 5 (2026): September
Publisher : Edumedia Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55824/bmej5n11

Abstract

Rural micro-enterprises in Jatimulya Village, Sumedang Utara, West Java, operate in a relatively developed environment close to industrial clusters, and therefore do not face the infrastructure and logistics constraints most commonly reported in the rural entrepreneurship literature. Their principal constraint is operational. Production, administration, raw-material tracking, and simple financial recording are carried out on the basis of habit and oral instruction rather than documented procedure, which results in inconsistent product quality, dependence on particular individuals, and difficulty in delegating work as the business grows. This community engagement activity addressed the problem through a workshop on developing simple Standard Operating Procedures (SOPs) suited to household-scale food and snack production. The activity was conducted in four stages: identification of needs through survey and interviews with business owners and village representatives; internal planning and preparation of a workshop module and a simple SOP template; a workshop of six sequential sessions combining material delivery with guided drafting; and an evaluation session to determine follow-up needs. Participants comprised rural business owners, their workers, and members of the wider community. The evaluation indicates a shift in participant perception on three points: from regarding SOPs as unnecessary at small scale to recognising the value of even a simple written procedure; from disregarding process detail to treating detail as the basis of a workable procedure; and from reluctance to hand production over to new workers to greater confidence in delegating once a written procedure and supervision are in place. Two follow-up needs emerged: technical guidance on determining product expiry dates, and a means of documenting recipe-based processes without disclosing proprietary formulations.
Adoption Of Online Food Registration Services In Morotai And North Halmahera : Key Influencing Factors Salman Fariesy; Anton Mulyono Aziz; Irni Yunita3; Sutarman Sutarman
Journal of Digital Economy and Management Practices Vol. 1 No. 2 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi Dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jdemp.v1i2.550

Abstract

Purpose – This This paper seeks to examine the determinants affecting the behavior of food industry stakeholders in utilizing the oss.go.id and e-reg.rba.pom.go.id applications for acquiring BPOM registration numbers, employing the Unified Theory of Acceptance and Use of Technology (UTAUT) framework and the impact of Trust on the utilization of these applications. Methodology/approach – This research utilized a quantitative approach via a survey of 43 food enterprises in Morotai Island Regency and North Halmahera Regency, all of which possessed a BPOM registration number for a minimum of two years. The employed sample technique was continuous sampling, and data analysis was conducted utilizing Structural Equation Modeling (SEM) with SmartPLS 4 software. Findings – It was found that the attitude toward the behavior variable has a significant direct effect on behavior. The perceived behavioral control variable significantly affects behavior, but indirectly, with behavioral intention as a mediator. In the meantime, behavior is not much impacted by subjective norms, either directly or indirectly. Behavioral intention, as a mediating variable, significantly influences behavior.. Novelty/value – Understanding The effective implementation of government digital services in 3T regions necessitates the improvement of service quality, infrastructure, and trust, rather than depending exclusively on social influence, and promoting public trust through transparency and platform dependability
Co-Authors Anton Mulyono Azis Anton Mulyono Aziz Galuh Sudarawerti Irni Yunita3 Salman Fariesy