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Farida Yuliaty
Universitas Sangga Buana Bandung, Indonesia

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The Effect of Financial Management Strategies and Operational Efficiency on Increasing Income in The Inpatient Unit at Srikandi Medika Clinic in Musi Rawas, South Sumatra Ivanda Rian Pratama; Farida Yuliaty; Taufan Nugroho; Vip Paramarta; Kosasi Kosasi
JURNAL ECONOMINA Vol. 5 No. 9 (2026): JURNAL ECONOMINA, September 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i9.4389

Abstract

This study aims to analyze and demonstrate the impact of Financial Management Strategies and Operational Efficiency on the Increase in Inpatient Unit Revenue at Srikandi Medika Musi Rawas Clinic, South Sumatra. The background of this study is based on the importance of professional and efficient management of healthcare facilities to ensure operational sustainability and revenue growth amid complex competition. The research method used was quantitative analysis employing multiple linear regression. Data were collected through a questionnaire distributed to 26 respondents who were employees of Srikandi Medika Musi Rawas Clinic. The measurement scale used a five-point Likert scale, which was then transformed into interval-scaled data using the Method of Successive Intervals (MSI). The results of the study indicate that: Financial Management Strategy (X1) has a positive and significant partial effect on the Increase in Inpatient Unit Revenue (Y), with a calculated t-value of 2.994 > the critical t-value of 1.714 and a p-value of 0.039 < 0.05. Operational Efficiency (X2) has a positive and statistically significant partial effect on the Increase in Inpatient Unit Revenue (Y), with a calculated t-value of 2.445 > the critical t-value of 1.714 and a p-value of 0.021 < 0.05. Simultaneously (F-test), both independent variables have a positive and significant effect on the dependent variable, with a calculated F value of 8.036 > the critical F value of 3.42 and a significance level of 0.002 < 0.05. The adjusted R-squared value of 0.670 indicates that Financial Management Strategy and Operational Efficiency together account for 67.0% of the variation in the increase in Inpatient Unit Revenue, while the remaining 33.0% is influenced by other factors outside the scope of this study. In conclusion, the synergy between sound financial planning and efficient operations is crucial in driving the growth of the inpatient unit’s revenue at this clinic.
The Effect of Hospital Information Systems (SIMRS) on Service Quality in The Outpatient Department and Its Implications for Patient Satisfaction at Robert Wolter Monginsidi Hospital, Manado Edgar Irvin Raranta; Vip Paramarta; Etty Sofia Mariati Asnar; Farida Yuliaty; Kosasih Kosasih
JURNAL ECONOMINA Vol. 5 No. 10 (2026): JURNAL ECONOMINA, Oktober 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i10.4532

Abstract

The implementation of Hospital Management Information System (SIMRS) represents a strategic initiative in the digital transformation of healthcare services aimed at enhancing operational efficiency and service quality. This study aims to analyze the influence of SIMRS implementation on service quality and its implication for patient satisfaction at the Outpatient Department of Robert Wolter Monginsidi Hospital, Manado. This study adopted an explanatory quantitative approach utilizing Structural Equation Modeling - Partial Least Squares (SEM-PLS). The research sample comprised 99 respondents, calculated using the Slovin formula from the total outpatient population. Data were collected using structured questionnaires based on a 5-point Likert scale. The structural analysis revealed that SIMRS implementation has a positive and significant effect on service quality (path coefficient = 0.776; t = 11.390; p < 0.05). Service quality also exerts a positive and significant influence on patient satisfaction (path coefficient = 0.466; t = 6.095; p < 0.05). Furthermore, SIMRS directly impacts patient satisfaction (path coefficient = 0.490; t = 6.238; p < 0.05). Additionally, service quality partially mediates the relationship between SIMRS implementation and patient satisfaction with an indirect effect of 0.362 (t = 5.374; p < 0.05). The coefficient of determination (R²) indicates that SIMRS implementation and service quality jointly account for 76.2% of the variance in patient satisfaction. Practical implications highlight the necessity of system infrastructure maintenance and continuous staff training to optimize outpatient care delivery.