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Perlindungan Hukum bagi Jamaah atas Perjanjian dengan Biro Perjalanan Umroh terkait Gagal Keberangkatannya Faisal Faisal; Wira Franciska; Iran Sahril
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 9 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, September 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i9.2982

Abstract

This study examines the legal protection afforded to pilgrims regarding contracts with Umrah travel agencies in the event of a failure to depart. It employs a normative-juridical research method—specifically, library-based legal research utilizing primary, secondary, and tertiary legal sources. The findings indicate that the state plays a role in ensuring legal protection for Umrah pilgrims by guaranteeing the fulfillment of their rights as consumers of Umrah travel services. Through amendments to the regulations governing Umrah pilgrimage organizers (UUPPIU), the government, acting as the regulator, mandates that organizers deposit a specific sum with the Ministry of Religious Affairs as a security guarantee.