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All Journal JURNAL LENTERA BISNIS
Nurhafiani Nurhafiani
Universitas Islam Negeri Sumatera Utara
Economics, Econometrics & Finance Social Sciences

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PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, KEPERCAYAAN ORGANISASI TERHADAP LOYALITAS KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI DI PT. NYI BAHARI STEEL Ismail Ludin; Irman Ramdhan Fauzi; Nurhafiani Nurhafiani; Latif Latif
JURNAL LENTERA BISNIS Vol. 15 No. 3 (2026): JURNAL LENTERA BISNIS, SEPTEMBER 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i3.2495

Abstract

Employee loyalty is a fundamental aspect of organizational sustainability. However, low levels of loyalty are still evident, as reflected in high intentions to leave the organization, highlighting the need for effective management of leadership, trust, and job satisfaction. This study examines the relationships among these variables at PT Nyi Bahari Steel. The study aims to analyze the effects of transformational leadership and organizational trust on employee loyalty, with job satisfaction serving as a mediating variable. A quantitative approach was employed. Data were collected through questionnaires from 100 employees selected using purposive sampling. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that transformational leadership and organizational trust do not have a direct significant effect on employee loyalty. In contrast, both transformational leadership and organizational trust have a positive and significant effect on job satisfaction, while job satisfaction has a positive and significant effect on employee loyalty. Furthermore, job satisfaction significantly mediates the effects of transformational leadership and organizational trust on employee loyalty. These findings confirm that job satisfaction serves as an important mechanism for strengthening employee loyalty at PT Nyi Bahari Steel
Co-Authors Irman Ramdhan Fauzi Ismail Ludin Latif Latif