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All Journal Jurnal Rekam Medik & Manajemen Informasi Kesehatan (RAMMIK)
Nur Khamadiyatus Solica
Institut Teknologi, Sains, dan Kesehatan RS. dr. Soepraoen Kesdam V/BRW
Dentistry Health Professions Medicine & Pharmacology Public Health Veterinary

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Pengembangan Sistem Informasi Ruang Rawat Jalan untuk Meningkatkan Kualitas Pelayanan Rumah Sakit X Ayu Indriya Ludhi Asmara; Sayidatun Nisa Rushdiya Nayyara; Anisa Munifatun Nabillah; Sabrina Rahma Sari; Nur Khamadiyatus Solica; Amira Rena Priyamita; Achmad Jaelani Rusdi; Untung Slamet Suhariyono; Moch. Noer Hoedan Ma’roef
Jurnal Rekam Medik & Manajemen Informasi Kesehatan Vol. 5 No. 1 (2026): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rmik.v5i1.1939

Abstract

The complexity of hospital layouts with numerous outpatient clinics can make it difficult for patients to locate healthcare services, particularly new and older patients. This study aimed to develop an interactive digital map of outpatient services at Rumah Sakit X Kabupaten Blitar as an information medium for service locations and routes. A descriptive qualitative method with a case study approach was used. The study was conducted in the outpatient service area, which consists of 31 clinics distributed across two floors. Data were collected through field observations, interviews, focused discussions, and validation with relevant parties. The development stages included identifying the existing map, identifying information needs, designing the media, validating location and route information, revising the design, and testing media functions. The results showed that the existing map had limitations in typography size, color differentiation, visualization of public facilities, route presentation, and inter-page navigation. The map was developed by grouping information by floor, adding supporting facilities, providing location and route markers, presenting the service flow, and integrating hyperlinks into an interactive PDF format. Validation results showed that information on clinic locations, facilities, and routes was adjusted to field conditions. Technical testing showed that buttons, hyperlinks, page transitions, and navigation functions operated as designed. This study produced an interactive digital map that technically functions as an information medium for outpatient service locations and routes. However, its effectiveness in improving patient navigation cannot yet be established because user testing has not been conducted.
Co-Authors Achmad Jaelani Rusdi Amira Rena Priyamita Anisa Munifatun Nabillah Ayu Indriya Ludhi Asmara Moch. Noer Hoedan Ma’roef Sabrina Rahma Sari Sayidatun Nisa Rushdiya Nayyara Untung Slamet Suhariyono