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All Journal Jurnal Rekam Medik & Manajemen Informasi Kesehatan (RAMMIK)
Sayidatun Nisa Rushdiya Nayyara
Institut Teknologi, Sains, dan Kesehatan RS. dr. Soepraoen Kesdam V/BRW
Dentistry Health Professions Medicine & Pharmacology Public Health Veterinary

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Pengembangan Sistem Informasi Ruang Rawat Jalan untuk Meningkatkan Kualitas Pelayanan Rumah Sakit X Ayu Indriya Ludhi Asmara; Sayidatun Nisa Rushdiya Nayyara; Anisa Munifatun Nabillah; Sabrina Rahma Sari; Nur Khamadiyatus Solica; Amira Rena Priyamita; Achmad Jaelani Rusdi; Untung Slamet Suhariyono; Moch. Noer Hoedan Ma’roef
Jurnal Rekam Medik & Manajemen Informasi Kesehatan Vol. 5 No. 1 (2026): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rmik.v5i1.1939

Abstract

The complexity of hospital layouts with numerous outpatient clinics can make it difficult for patients to locate healthcare services, particularly new and older patients. This study aimed to develop an interactive digital map of outpatient services at Rumah Sakit X Kabupaten Blitar as an information medium for service locations and routes. A descriptive qualitative method with a case study approach was used. The study was conducted in the outpatient service area, which consists of 31 clinics distributed across two floors. Data were collected through field observations, interviews, focused discussions, and validation with relevant parties. The development stages included identifying the existing map, identifying information needs, designing the media, validating location and route information, revising the design, and testing media functions. The results showed that the existing map had limitations in typography size, color differentiation, visualization of public facilities, route presentation, and inter-page navigation. The map was developed by grouping information by floor, adding supporting facilities, providing location and route markers, presenting the service flow, and integrating hyperlinks into an interactive PDF format. Validation results showed that information on clinic locations, facilities, and routes was adjusted to field conditions. Technical testing showed that buttons, hyperlinks, page transitions, and navigation functions operated as designed. This study produced an interactive digital map that technically functions as an information medium for outpatient service locations and routes. However, its effectiveness in improving patient navigation cannot yet be established because user testing has not been conducted.
Optimalisasi Standar Operasional Prosedur Koding di Rumah Sakit Pindad Turen Malang Sayidatun Nisa Rushdiya Nayyara; Bella Ayu Rosyita Sari; Dania Putri Ramadani; Hanum Salsabillah Reka Aulia; Maghfirina Nawinda Putri; Nia Ariska; Nuril Fauziyah Febriyani; Sabrina Widad Nur Fauziah; Achmad Jaelani Rusdi; Agus Syukron Ma’ruf; Mochammad Yusril Rizkyawan
Jurnal Rekam Medik & Manajemen Informasi Kesehatan Vol. 5 No. 2 (2026): October
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rmik.v5i2.1941

Abstract

Standar Operasional Prosedur (SOP) coding rekam medis merupakan pedoman penting dalam menjamin akurasi, konsistensi, dan kelengkapan proses pengkodean diagnosis serta tindakan medis di rumah sakit. Penelitian ini bertujuan untuk mengevaluasi pelaksanaan SOP coding yang sedang berjalan serta mengoptimalkan alur kerja coding di Rumah Sakit Umum Pindad Turen Malang agar sesuai dengan standar ICD-10 dan ICD-9-CM. Metode penelitian menggunakan pendekatan deskriptif kualitatif melalui observasi langsung terhadap proses coding serta wawancara dengan petugas rekam medis. Hasil menunjukkan bahwa sebagian besar prosedur coding telah dilaksanakan sesuai standar, meliputi pemeriksaan kelengkapan berkas, identifikasi diagnosis dan tindakan, penentuan kode, hingga proses verifikasi. Namun, masih ditemukan beberapa hambatan seperti ketidaklengkapan dokumentasi medis, penggunaan singkatan yang tidak baku, serta perbedaan pemahaman antarpetugas coding. Melalui kegiatan sosialisasi, penyusunan ulang SOP, dan peningkatan pelatihan petugas, optimalisasi SOP coding mampu meningkatkan akurasi hasil kode, memperlancar proses klaim, serta mendukung kualitas data rekam medis. Kesimpulannya, SOP coding perlu dievaluasi secara berkala dan didukung koordinasi yang baik antarpetugas untuk mencapai kualitas coding yang lebih optimal dan sesuai standar pelayanan kesehatan.
Himbauan Membawa Dokumen Identitas Dalam Mengakses Pelayanan Kesehatan Di Pukesmas Kalipare Malang Amanda Eka Kurnia; Sayidatun Nisa Rushdiya Nayyara; Maghfirina Nawinda Putri; Nur Khamdiyatus Solicha; Fita Rusdian Ikawati; Lilik Afifah; Christian Eka Putra Joel
Jurnal Rekam Medik & Manajemen Informasi Kesehatan Vol. 5 No. 2 (2026): October
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rmik.v5i2.1942

Abstract

Completeness of patient identity documents is an important aspect in supporting smooth administrative processes and healthcare services at community health centers (Puskesmas). Incomplete documents may hinder the registration, identification, verification, and recording of patient data. This study aims to analyze the importance of reminding patients about the obligation to bring identity documents when accessing healthcare services at Kalipare Community Health Center, Malang. This descriptive qualitative study used survey and field observation approaches over three months. Primary data were collected through a survey of 200 puskesmas visitors selected by purposive sampling and interviews with 15 health workers, while secondary data came from administrative records, outreach reports, and literature. Data were analyzed descriptively using percentages and cross-tabulation, and interview data were analyzed thematically. Observations showed that reminders were delivered through a pamphlet listing the required documents (KTP/KIA, KK, BPJS/KIS card, and referral letter when required) and their benefits: faster registration, easier service, more accurate data recording, and better use of BPJS facilities. Patients who brought complete documents went through administration more easily, whereas incomplete documents added staff tasks such as data searching, confirmation, and re-checking of requirements, making registration less efficient. Interviews indicated that patients who knew the requirements were better prepared, while those who forgot needed additional explanation. In conclusion, continuous reminders serve as a preventive effort that supports orderly administration and efficient services and should become part of the registration flow. Puskesmas are advised to add reminder channels, such as digital media, and future studies should evaluate their effectiveness quantitatively.
Sistem Pemanggilan Nomor Antrian Otomatis di Rumah Sakit Tk. II dr. Soepraoen Malang Amanda Eka Kurnia; Sayidatun Nisa Rushdiya Nayyara; Hanum Salsabila; Lusyta Hermawan; Nadya Virgie Amanda; Radha Ardya Garini Putri Tarika; Fita Rusdian Ikawati; Anis Ansyori
Jurnal Rekam Medik & Manajemen Informasi Kesehatan Vol. 5 No. 2 (2026): October
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rmik.v5i2.1943

Abstract

The quality of healthcare services is highly influenced by the effectiveness of queue management systems in hospitals. At RS Tk. II dr. Soepraoen Malang, the queue calling system is still conducted manually, which may lead to service delays, calling errors, and lack of clear information for patients. This study aims to design an automatic queue number calling system to improve service efficiency and quality. The method used is direct observation of the existing system and system design as a solution to the identified problems. The results show that the manual system has several weaknesses, including high dependence on staff and a high potential for human error. Therefore, an automatic queue calling system is designed with a structured workflow, starting from queue number retrieval to the calling process through an integrated system with audio output. This system enables faster, more accurate, and sequential queue calling. With this system, the service process becomes more organized and efficient. In conclusion, the design of an automatic queue number calling system can improve service efficiency, reduce calling errors, and provide convenience for staff as well as comfort for patients in receiving healthcare services.
Optimalisasi Digitalisasi Berkas Rekam Medis di Filling RS Umum Universitas Muhammadiyah Malang Sayidatun Nisa Rushdiya Nayyara; Ilham Rifqi; Lusyta Hermawan; Nadya Nurulitama Fathoni; Sabrina Salsabilla Kartika Putri; Yoga Arya Nugroho; Untung Slamet Suharyono; Achmad Jaelani Rusdi; Andy Oky Setiawan
Jurnal Rekam Medik & Manajemen Informasi Kesehatan Vol. 5 No. 2 (2026): October
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rmik.v5i2.1944

Abstract

Medical record digitization is an important effort to improve the effectiveness and efficiency of health document management in hospitals, especially in the filing unit, which still faces various obstacles in the manual storage system. This study aims to analyze the optimization of interface-based medical record digitization in the archives room of the General Hospital of the University of Muhammadiyah Malang. The research method used is descriptive qualitative with an implementation approach study carried out through the stages of system design, discussion or needs analysis, and implementation of system use. Data collection was carried out through observation, discussions with medical record officers, and documentation activities during the implementation process. The results of the study indicate that the implementation of the medical record digitization interface system has a positive impact on increasing the understanding of officers in digital document management, as well as being able to improve work efficiency in the archiving room. In addition, this system helps speed up the document search process, reduces the risk of storage errors (missfiles), and improves file maintenance compared to manual systems. The implementation of digitization is also considered more effective in supporting more integrated and integrated medical record maintenance. The conclusion of this study shows that the optimization of interface-based medical record digitization contributes to increasing the effectiveness of document management and supports the improvement of the quality of health services in hospitals.
Co-Authors Achmad Jaelani Rusdi Agus Syukron Ma’ruf Amanda Eka Kurnia Amira Rena Priyamita Andy Oky Setiawan Anis Ansyori Anisa Munifatun Nabillah Ayu Indriya Ludhi Asmara Bella Ayu Rosyita Sari Christian Eka Putra Joel Dania Putri Ramadani Fita Rusdian Ikawati Hanum Salsabila Hanum Salsabillah Reka Aulia Ilham Rifqi Lilik Afifah Lusyta Hermawan Maghfirina Nawinda Putri Moch. Noer Hoedan Ma’roef Mochammad Yusril Rizkyawan Nadya Nurulitama Fathoni Nadya Virgie Amanda Nia Ariska Nur Khamadiyatus Solica Nur Khamdiyatus Solicha Nuril Fauziyah Febriyani Radha Ardya Garini Putri Tarika Sabrina Rahma Sari Sabrina Salsabilla Kartika Putri Sabrina Widad Nur Fauziah Untung Slamet Suhariyono Untung Slamet Suharyono Yoga Arya Nugroho