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All Journal International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)
Lambok Antonius
Universitas Batam
Economics, Econometrics & Finance

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DETERMINATION OF TRANSFORMATIONAL LEADERSHIP, ORGANIZATIONAL COMMITMENT AND TECHNICAL ABILITY TOWARDS EMPLOYEE PERFORMANCE IN THE FIELD OF ENFORCEMENT AND INVESTIGATION AT THE MAIN SERVICE OFFICE OF CUSTOMS AND EXCISE TYPE B BATAM WITH MOTIVATION AS AN IN Lambok Antonius; Bambang Satriawan; Nolla Puspita Dewi; Sri Yanti
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October
Publisher : CV. Radja Publika

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Abstract

Study This aim For analyze And prove in a way empirical determination leadership transformational , commitment organization , and ability technical to performance employee on Field Enforcement And Investigation (P2) at the Service Office Main (KPU) Customs and Excise Type B Batam , with motivation Work as intervening variables . Approach research used​ is quantitative with method survey . Population study covers all over Customs officer​ Batam as many as 277 people, and sample study counted use formula Slovin at a margin of error of 5%, resulting in 164 respondents employee . Data collection using questionnaire with Scale Likert (1–5). Technique data analysis applying Structural Equation Modeling based on Partial Least Squares (SEM-PLS) and testing reliability instrument Cronbach's Alpha. The results of the study indicate that transformational leadership, organizational commitment, and technical ability have a positive and significant effect on employee work motivation and performance directly. Furthermore, work motivation is proven to play a significant role as a mediating variable that strengthens the influence of the three independent variables on employee performance. Simultaneously, transformational leadership, organizational commitment, and technical ability have a significant effect on employee work motivation and performance in the P2 Division of the Batam Type B Customs and Excise KPU.
Co-Authors Bambang Satriawan Dewi, Nolla Puspita Sri Yanti