<![CDATA[Abstrak: Perkembangan teknologi informasi saat ini mendorong organisasi untuk melakukan transformasi digital guna meningkatkan efisiensi operasional dan daya saing. Namun, implementasi teknologi pada beberapa jasa khususnya sektor pariwisata masih belum optimal sehingga proses bisnis masih berjalan secara konvensional dan belum terintegrasi. Kegiatan pengabdian masyarakat ini bertujuan untuk mengimplementasikan sistem ERP berbasis Odoo serta meningkatkan hardskill karyawan agar dapat mengoperasikan sistem dengan baik. Dilakukan pelatihan kepada 10 karyawan dari mitra penyedia jasa travel dan pelatihan berfokus pada modul CRM, sales, invoicing, dan purchasing. Evaluasi dilakukan menggunakan kuesioner yang mengukur kesesuaian dan kejelasan materi, keterlaksanaan kegiatan, hingga kualitas pelatihan serta keberlanjutan program. Kegiatan dinyatakan berhasil apabila tingkat penerimaan materi diatas 80%. Hasil evaluasi menunjukkan tingkat persetujuan peserta sebesar 88%, yang mengindikasikan bahwa sistem dan pelatihan yang diberikan telah diterima dengan baik oleh mitra. Selain itu, implementasi sistem Odoo juga berhasil mendukung integrasi proses bisnis dan meningkatkan efisiensi operasional perusahaan. Dengan demikian, kegiatan ini tidak hanya berhasil dalam implementasi sistem, tetapi juga meningkatkan kapasitas sumber daya manusia dalam mendukung transformasi digital perusahaan.Abstract: The rapid development of information technology has encouraged organizations to undertake digital transformation in order to improve operational efficiency and competitiveness. However, technology adoption in several service sectors, particularly the tourism industry remains suboptimal, resulting in business processes that are still managed conventionally and lack integration. This community service initiative aims to implement an Odoo Enterprise Resource Planning (ERP) system while enhancing employee hard skills in operating an integrated information system. Training was conducted for 10 employees of a travel service company and focused on the Customer Relationship Management (CRM), Sales, Invoicing, and Purchasing modules. Evaluation was carried out using a questionnaire that measured the relevance and clarity of the materials, the effectiveness of program implementation, training quality, and the sustainability of the program. Program was considered successful when the level of participant acceptance exceeded 80%. Evaluation results showed an approval rate of 88%, indicating that both the system and the training were well received. In addition, the implementation of the Odoo system successfully supported business process integration and improved the company operational efficiency. Therefore, this program not only succeeded in implementing the system but also enhanced human resource capacity in supporting the company’s digital transformation.]]>
