Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
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This Author published in this journals
All Journal Greenation International Journal of Tourism and Management
Muhamad Iqbal
Faculty of Business and Social Sciences, Dian Nusantara University, Indonesia
Economics, Econometrics & Finance

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Analysis of the Occurrence of Bullying in the Workplace, Which Can Harm Decrease Work Quality of Employees of the Retail Company FamilyMart Muhamad Iqbal; Wenny Desty Febrian
Greenation International Journal of Tourism and Management Vol. 3 No. 2 (2025): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i2.396

Abstract

This study aims to analyze the phenomenon of workplace bullying and its impact on employee work quality at Family Mart. A qualitative descriptive phenomenological approach was employed through interviews and observations to gain a comprehensive understanding of the victims' workplace bullying experiences. The findings indicate that workplace bullying significantly affects employees' mental health, stress, anxiety, and productivity. The primary causes include lower job positions, unsupportive work culture, and social dynamics in the workplace. Despite the existence of anti-bullying policies, weak implementation and monitoring allow bullying cases to persist. Mitigation strategies such as communication training, counseling, and policy reinforcement are necessary to create an inclusive and friendly work environment.
Co-Authors Wenny Desty Febrian