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All Journal Jurnal Pemimpin Bisnis Inovatif Jukerdi: Jurnal Kewirausahaan Cerdas Dan Digital
R Agrosamdhyo
STAI Denpasar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Servant Leadership and Ethical Climate in Enhancing Employee Ethical Behavior through Moral Identity in Service Organizations R Agrosamdhyo; Muhamad Nasrip; Hendrar Prihadi; Adi Lukman Hakim
Jurnal Kewirausahaan Cerdas dan Digital Vol. 3 No. 3 (2026): Juni: Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v3i3.1621

Abstract

Perilaku etis karyawan sangat penting untuk menjaga kepercayaan, kualitas layanan, dan keberlanjutan organisasi, khususnya di organisasi jasa di mana karyawan berinteraksi erat dengan pelanggan dan pemangku kepentingan. Studi ini meneliti pengaruh kepemimpinan yang melayani dan iklim etis terhadap perilaku etis karyawan melalui peran mediasi identitas moral. Desain penelitian kuantitatif eksploratif digunakan yang melibatkan 250 karyawan dari berbagai organisasi jasa yang dipilih menggunakan pengambilan sampel bertujuan. Data dikumpulkan melalui kuesioner skala Likert lima poin dan dianalisis menggunakan Pemodelan Persamaan Struktural Kuadrat Terkecil Parsial (PLS-SEM). Hasil menunjukkan bahwa kepemimpinan yang melayani dan iklim etis secara signifikan dan positif memengaruhi identitas moral dan perilaku etis karyawan. Identitas moral juga memiliki pengaruh positif yang signifikan terhadap perilaku etis karyawan dan muncul sebagai prediktor terkuat dalam model struktural. Lebih lanjut, identitas moral sebagian memediasi pengaruh kepemimpinan yang melayani dan iklim etis terhadap perilaku etis karyawan. Temuan ini menunjukkan bahwa perilaku etis dibentuk oleh interaksi antara praktik kepemimpinan, lingkungan etis organisasi, dan nilai-nilai moral yang diinternalisasi karyawan. Oleh karena itu, organisasi jasa harus memperkuat kepemimpinan yang berorientasi pada pelayanan, mempertahankan standar etis yang konsisten, dan mendorong pengembangan moral karyawan untuk menumbuhkan perilaku etis yang berkelanjutan.
Knowledge Management and Employee Agility in Supporting Organizational Innovation and Sustainable Competitive Advantage in Digital Transformation R Agrosamdhyo; Yedi Sispurwanto; Muhammad Firjatullah Nur Akbar
Jurnal Pemimpin Bisnis Inovatif Vol. 3 No. 3 (2025): Juli : Jurnal Pemimpin Bisnis Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpbi.v3i3.1618

Abstract

Digital transformation requires organizations to integrate knowledge-based capabilities with adaptable employee behavior to support innovation and long-term competitiveness. This study examines the effects of knowledge management and employee agility on sustainable competitive advantage through the mediating role of organizational innovation. A quantitative explanatory design was employed involving 200 employees from organizations undergoing digital transformation. Respondents were selected using purposive sampling based on their involvement in digital work processes, while data were collected through a five-point Likert-scale questionnaire. The proposed relationships were analyzed using Partial Least Squares Structural Equation Modeling. The findings show that knowledge management and employee agility positively strengthen organizational innovation and sustainable competitive advantage. Employee agility demonstrates a slightly stronger contribution to organizational innovation, while organizational innovation provides the strongest contribution to sustainable competitive advantage. Organizational innovation also partially mediates the effects of knowledge management and employee agility on sustainable competitive advantage. These findings imply that organizations should improve knowledge-sharing systems, digital competencies, adaptive work practices, and employee participation in innovation. Integrating knowledge-based capabilities, agile employees, and continuous innovation can help organizations sustain competitiveness throughout digital transformation.
Co-Authors Adi Lukman Hakim Hendrar Prihadi Muhamad Nasrip Muhammad Firjatullah Nur Akbar Yedi Sispurwanto