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All Journal Jurnal Riset dan Inovasi Manajemen
Citra Dewi Indra Kwanima
Universitas Sugeng Hartono

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Efektivitas Manajemen Operasional dan Rantai Pasok dalam Mendukung Pengelolaan Unit dan Suku Cadang PT Bintang Mobilindo Bella Gusniar; Intan Mustika Jati; Nicky Gilang Wicaksono; Citra Dewi Indra Kwanima
Jurnal Riset dan Inovasi Manajemen Vol. 4 No. 4 (2026): November: : Jurnal Riset dan Inovasi Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v4i4.6977

Abstract

This study employs a descriptive qualitative approach aimed at analyzing and explaining the implementation of operational management and supply chain practices in managing vehicle units and spare parts at PT Bintang Putra Mobilindo based on actual field conditions. The focus of this study includes analyzing the company's operational workflows, inventory control systems, and the utilization of the Dealer Management System (DMS) as a means of improving work efficiency and supporting smooth operational activities. Research data were collected through direct observation, interviews with relevant parties, and documentation of various information related to the company's operational activities. Observations were conducted to understand work processes and the flow of vehicle and spare parts management, while interviews were used to obtain information regarding procedures, challenges, and management practices implemented by the company. Documentation served as supporting data to strengthen the findings obtained from observations and interviews. All data were analyzed descriptively to provide a systematic overview of the implementation of operational management and supply chain practices within the company. Through this approach, the study is expected to provide a comprehensive understanding of the operational system, inventory control, and the use of DMS in supporting work efficiency in accordance with the practices implemented at PT Bintang Putra Mobilindo.
Co-Authors Bella Gusniar Intan Mustika Jati Nicky Gilang Wicaksono