Article Per Year (5 Year)
p-Index From 2021 - 2026
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All Journal Journal of Business Economics and Management
Muhammad Sultan Akbar
Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Pamulang
Economics, Econometrics & Finance

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Analisis Peran Manajemen Sumber Daya Manusia dalam meningkatkan Kompetensi Karyawan pada UMKM Surabi Duren Kang Adyan Cabang Pamulang Giosanjora .; Mokhamad Syifuddin; Muhammad Sultan Akbar; Ria Aulia
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 3 No. 2 (2026): Oktober-Desember
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jbem.v3i2.1970

Abstract

This study aims to analyze the role of human resource management in improving employee competencies at Surabi Duren Kang Adyan Pamulang Branch. This study uses a descriptive qualitative approach. Data was collected through interviews with two employees and direct observation of outlet operational activities. Based on employee information and observation results, human resource management practices identified include recruitment through social media, division of tasks according to operational needs, on-the-job training, and direction in the implementation of work. The obstacles identified are related to adjustments to menu changes and the delivery of product information to customers. Continuous training and periodic evaluation are presented as recommendations by researchers to support the improvement of technical skills, communication, and employee adaptation.
Co-Authors Giosanjora . Mokhamad Syifuddin Ria Aulia