Article Per Year (5 Year)
p-Index From 2021 - 2026
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All Journal Journal of Business Economics and Management
Danina Madya Ratri
Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Pamulang
Economics, Econometrics & Finance

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Analisis Manajemen Stres Kerja dan Strategi Coping Karyawan Kantin Bu Rajin di Universitas Pamulang dalam Menghadapi Jam Padat (Peak Hours) Meyta Nopita Sari; Syani Aulya; Danina Madya Ratri; Ria Aulia
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 3 No. 2 (2026): Oktober-Desember
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jbem.v3i2.1975

Abstract

This study aims to analyze work stress management and coping strategies used by canteen employees at Universitas Pamulang when facing peak hours. A qualitative approach with a descriptive method is used to understand the sources of work-related pressure, employees’ experiences, and the ways they respond to service demands when customer numbers increase. Data collection is planned through observation, semi-structured interviews, and documentation. The data are analyzed through data reduction, data presentation, and conclusion drawing. The study focuses on increasing workloads, limited service time, employee coordination, stress management, and coping strategies used in demanding work situations. This research is expected to provide insight into employees’ experiences of work stress and serve as a consideration for improving work management and supporting smooth canteen operations.
Co-Authors Meyta Nopita Sari Ria Aulia Syani Aulya