<![CDATA[Offenders convicted of murder serve long sentences under complex psychological pressure, so the quality of the relationship between correctional officers and inmates matters in rehabilitation. This study aimed to explore and analyze the pattern of supportive relationships between correctional officers and inmates convicted of murder at the Class IIA Correctional Institution of Banyuwangi. A descriptive qualitative approach was used. Informants were selected purposively: four inmates convicted of murder and one officer of the Correctional Institution Security Unit. Data were collected through semi-structured interviews, non-participant observation, and documentation, analyzed with the Miles and Huberman interactive model assisted by NVivo, and validated through source triangulation. The study drew on DeVito's interpersonal communication theory and the concept of supportive relationships with six aspects: non-judgment, positive affirmation, practical assistance, appreciation, active listening, and empowerment. All six aspects were found, with positive affirmation, appreciation, and active listening the most prominent. Officers gave motivation, treated inmates courteously and equally, provided space to share concerns, offered tangible help, and opened access to rehabilitation activities. Non-judgmental attitudes appeared in private reprimands, although data on this aspect were the most limited. Inmates reported greater motivation to change, resilience, and an orientation toward returning to society. Inhibiting factors were the officers' moral burden over limited post-release job opportunities and overcrowding that limited supervision. The findings are indicative given the small number of informants, so a pilot program is recommended to institutionalize supportive relationships.]]>
