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All Journal RISTEC : Research in Information Systems and Technology
3Christian Zepanya Simanjuntak
Universitas Logistik dan Bisnis Internasional
Computer Science & IT

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UI/UX Design of a Digital Platform for Mental Health Services for Young People Nava Gia Ginasta; Floria Pasabuan; 3Christian Zepanya Simanjuntak
RISTEC: Research in Information Systems and Technology Vol. 7 No. 1 (2026): RISTEC: Research in Information Systems and Technology
Publisher : Institut Pendidikan Indonesia Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31980/yesqd185

Abstract

Mental health concerns can affect young people, while stigma, cost, time, and uncertainty about where to seek help may impede help-seeking. This study develops a design proposal for Calm Mind, a digital mental health service concept for young people aged 18–30. It addresses three questions: (1) what needs and access barriers were reported in the project’s exploratory questionnaire; (2) how can those needs be translated into an integrated service and interface concept; and (3) what design contribution and validation remain necessary? The design-oriented process combined a literature review, descriptive analysis of a questionnaire completed by 20 respondents, observation of selected digital services, competitor comparison, business analysis, and Figma prototyping. The reported questionnaire results indicate that 65% of respondents sometimes and 25% often experienced stress, anxiety, or mental pressure; the manuscript also reports that approximately 84% were interested or very interested in a digital mental health platform. The prototype brings together professional consultation, self-assessment, mood tracking, educational content, and community support, with separate user, partner, and administrator views. Its proposed contribution is an integrated, youth-oriented service concept informed by a small local needs assessment, rather than a clinically validated intervention or a proven improvement over existing services. No usability or effectiveness evaluation was conducted. The design therefore provides a basis for subsequent implementation, privacy and accessibility review, and testing with representative users.
Co-Authors Floria Pasabuan Nava Gia Ginasta