RISTEC : Research in Information Systems and Technology
Vol. 7 No. 1 (2026): RISTEC: Research in Information Systems and Technology

UI/UX Design of a Digital Platform for Mental Health Services for Young People

Nava Gia Ginasta (Universitas Logistik dan Bisnis Internasional)
Floria Pasabuan (Universitas Logistik dan Bisnis Internasional)
3Christian Zepanya Simanjuntak (Universitas Logistik dan Bisnis Internasional)



Article Info

Publish Date
30 Jul 2026

Abstract

Mental health concerns can affect young people, while stigma, cost, time, and uncertainty about where to seek help may impede help-seeking. This study develops a design proposal for Calm Mind, a digital mental health service concept for young people aged 18–30. It addresses three questions: (1) what needs and access barriers were reported in the project’s exploratory questionnaire; (2) how can those needs be translated into an integrated service and interface concept; and (3) what design contribution and validation remain necessary? The design-oriented process combined a literature review, descriptive analysis of a questionnaire completed by 20 respondents, observation of selected digital services, competitor comparison, business analysis, and Figma prototyping. The reported questionnaire results indicate that 65% of respondents sometimes and 25% often experienced stress, anxiety, or mental pressure; the manuscript also reports that approximately 84% were interested or very interested in a digital mental health platform. The prototype brings together professional consultation, self-assessment, mood tracking, educational content, and community support, with separate user, partner, and administrator views. Its proposed contribution is an integrated, youth-oriented service concept informed by a small local needs assessment, rather than a clinically validated intervention or a proven improvement over existing services. No usability or effectiveness evaluation was conducted. The design therefore provides a basis for subsequent implementation, privacy and accessibility review, and testing with representative users.

Copyrights © 2026






Journal Info

Abbrev

ristec

Publisher

Subject

Computer Science & IT

Description

Research in Information Systems and Technology aims to provide scientific literatures specifically on studies of applied research in Information Systems, Information Technology nd public review of the development of theory, method and applied sciences related to the subject. The journal not only ...