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All Journal RISTEC : Research in Information Systems and Technology
Sinta Nur Annisa
Institut Pendidikan Indonesia Garut
Computer Science & IT

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Analysis of Digital Sales System Requirements at CV Putra Sejati Using the PIECES Framework Dayanni Vera Versanika; Tedi Budiman; Sinta Nur Annisa
RISTEC: Research in Information Systems and Technology Vol. 7 No. 1 (2026): RISTEC: Research in Information Systems and Technology
Publisher : Institut Pendidikan Indonesia Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31980/fshqm054

Abstract

CV Putra Sejati sells furniture through Shopee and Lazada, while the source report proposes a dedicated digital sales channel. This study analyzes the documented requirements for that channel using the PIECES framework: Performance, Information, Economics, Control, Efficiency, and Service. A qualitative case-based document analysis was conducted on the supplied project report. Statements were classified as current context, proposed requirements, non-functional requirements, or unresolved issues, then mapped to PIECES to derive a traceable requirement set. The analysis identifies requirements for product discovery, customer registration, cart and checkout, payment confirmation, order and delivery tracking, administration of products and stock, and operational reporting. The report also contains unresolved scope questions concerning supported devices, payment terminology, and the boundary between third-party delivery and logistics integration. These findings are a requirements analysis and conceptual recommendation; they do not establish that a system has been implemented, tested, or adopted, and the source provides no raw interview or survey evidence. The resulting PIECES map can guide stakeholder validation and subsequent system design
Co-Authors Dayanni Vera Versanika Tedi Budiman