RISTEC : Research in Information Systems and Technology
Vol. 7 No. 1 (2026): RISTEC: Research in Information Systems and Technology

Analysis of Digital Sales System Requirements at CV Putra Sejati Using the PIECES Framework

Dayanni Vera Versanika (STMIK Bandung)
Tedi Budiman (Institut Pendidikan Indonesia Garut)
Sinta Nur Annisa (Institut Pendidikan Indonesia Garut)



Article Info

Publish Date
30 Jul 2026

Abstract

CV Putra Sejati sells furniture through Shopee and Lazada, while the source report proposes a dedicated digital sales channel. This study analyzes the documented requirements for that channel using the PIECES framework: Performance, Information, Economics, Control, Efficiency, and Service. A qualitative case-based document analysis was conducted on the supplied project report. Statements were classified as current context, proposed requirements, non-functional requirements, or unresolved issues, then mapped to PIECES to derive a traceable requirement set. The analysis identifies requirements for product discovery, customer registration, cart and checkout, payment confirmation, order and delivery tracking, administration of products and stock, and operational reporting. The report also contains unresolved scope questions concerning supported devices, payment terminology, and the boundary between third-party delivery and logistics integration. These findings are a requirements analysis and conceptual recommendation; they do not establish that a system has been implemented, tested, or adopted, and the source provides no raw interview or survey evidence. The resulting PIECES map can guide stakeholder validation and subsequent system design

Copyrights © 2026






Journal Info

Abbrev

ristec

Publisher

Subject

Computer Science & IT

Description

Research in Information Systems and Technology aims to provide scientific literatures specifically on studies of applied research in Information Systems, Information Technology nd public review of the development of theory, method and applied sciences related to the subject. The journal not only ...