Syahruddin Chatab
Universitas Tadulako

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From Government-Centered to Governance-Centered : An Analysis of Multi-Stakeholder Collaboration In The Implementation of Smart City Policy In Poso Regency Karmila Akib; Syahruddin Chatab; Muzakir Tawil; Intam Kurnia
KASTA : Jurnal Ilmu Sosial, Agama, Budaya dan Terapan Vol. 6 No. 4 (2026): October
Publisher : Lembaga Bale Literasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/kasta.v6i4.4653

Abstract

The digital transformation of local government through Smart City policy in Indonesia has frequently stalled at a symbolic-administrative stage, owing to the dominance of government-centered roles and the weak involvement of non-governmental actors. This study aims to analyze the extent to which the implementation of Smart City policy in Poso Regency has shifted from a government-centered toward a governance-centered pattern, employing Ansell and Gash's (2008) Collaborative Governance framework, which encompasses four pillars: starting conditions, institutional design, facilitative leadership, and the collaborative process. This study adopts a qualitative approach, with data collected through observation, interviews, and documentation. Informants were purposively selected from the Poso Regency Government, the private sector, and the community. Data were analyzed using the approach proposed by McNabb (2010). The findings indicate that Smart City governance in Poso Regency remains dominated by the local government across all indicators of collaborative governance: the distribution of power, resources, and knowledge remains unbalanced; institutional design is limited to formal-administrative arrangements, lacking a Standard Operating Procedure (SOP) and a sustained coordination forum; facilitative leadership has not been able to sustain collaboration following the completion of the Masterplan; and the collaborative process, while robust during the planning stage, weakens significantly during implementation and evaluation. This study recommends strengthening shared governance mechanisms through a more equitable distribution of authority, the development of an SOP for the Smart City forum, and enhanced facilitative leadership capacity to encourage the substantive involvement of the private sector, academia, civil society, media, and community groups.