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All Journal YUME : Journal of Management Journal of Economics and Management Scienties Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka)
Sutrisno, Timotius FCW
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Library & Information Science Social Sciences

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HOUSING PREFERENCES OF FULL NEST 1 LIFECYCLE STAGE CUSTOMERS IN RESPONSE TO THE PANDEMIC Tjiputra, Luisa Hartono; Sutrisno, Timotius FCW
Jurnal Ilmiah Bisnis dan Ekonomi Asia Vol 16 No 1 (2022): Jurnal Ilimiah Bisnis dan Ekonomi Asia
Publisher : LP2M Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jibeka.v16i1.465

Abstract

The purpose of this study is to define customer preferences for housing, especially customers who belong to the Full Nest 1 group in a family’s life cycle. The subject examined in this study focuses on the interior design and architecture industry in Surabaya, East Java. As a result of COVID-19, there has been a massive impact on the development sector which affected these industries. This is because both industries relied on face-to-face interactions to function. However, after the application of new regulations as a response to the pandemic, several changes are to be made regarding client interaction and project management. The effect of large-scale social distancing has affected operations, and caused a shift in customer’s preferences. This study uses a quantitative approach, in which changes in customer preferences are obtained through interviews with relevant sources in order to narrow down prioritized factors. The data is then processed through factor analysis, and is distributed as a survey to 30 respondents representing the Surabaya region. The data collection process of this research is carried out with a ranking scale and processed using the Conjoint analysis to understand the current priorities of customers in response to the pandemic.
Pengaruh Fleet Management System pada Perceived Service Quality dalam Bidang Logistik FMCG Bimantoko, Andreas G; Sutrisno, Timotius FCW
YUME : Journal of Management Vol 8, No 3 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i3.9257

Abstract

Tujuan penelitian ini adalah untuk menganalisis hubungan antara fleet management system perusahaan FMCG dengan perceived service quality yang dirasakan oleh mitra penyedia layanan transportasi. Fleet management system merupakan segala aktivitas dan fungsi secara taktikal, operasional, dan tingkat koordinasi yang dilakukan oleh organisasi individu maupun publik yang menyediakan layanan transportasi (Lu et al., 2021). Global positioning system, automatic vehicle monitoring technologies, dan radio-frequency identification merupakan variabel independen yang digunakan dalam fleet management system perusahaan FMCG yang berfungsi untuk optimaliasi dan otomatisasi yang dapat mempercepat proses bongkar muat serta distribusi barang.  Random sampling dilakukan pada 97 responden yang terdiri dari owner atau manajer operasional vendor/mitra logistik dipilih secara acak untuk berpartisipasi dalam pengisian survey penelitian. Metode pengumpuland data menggunakan kuesioner dan dianalisis menggunakan SEM-PLS. Temuan dalam penelitian ini mengungkapkan bahwa global positioning system tidak memiliki pengaruh signifikan pada perceived service quality, sedangkan automatic vehicle monitoring technologies dan radio frequency identification memiliki pengaruh yang sugnifikan pada perceived service qualityKata Kunci : Perceived service quality,  manajemen armada,  distribusi, logistik,  teknologi.
Work Environment and Career Development Opportunities on Salesman Performance: The Mediating Role of Job Satisfaction in Pasukan Garuda PT HM Sampoerna Anwar, Maya; Sutrisno, Timotius FCW
Journal of Economics and Management Scienties Volume 8 No. 1, December 2025 (Accepted)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i1.241

Abstract

This study investigates the influence of work environment and career development opportunities on salesman performance with job satisfaction as a mediating variable, focusing on the Pasukan Garuda unit of PT HM Sampoerna in Pamekasan–Madura. A quantitative approach with descriptive and explanatory methods was employed, using a census sample of 66 salesmen. Data were collected through a structured questionnaire consisting of 19 indicators measured on a five-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The measurement model demonstrated validity and reliability, with factor loadings above 0.70, Cronbach’s Alpha and Composite Reliability exceeding 0.70, and AVE values greater than 0.50. The structural model showed that work environment had both direct and indirect positive effects on performance, while job satisfaction emerged as the strongest predictor and a significant mediator. Conversely, career development opportunities significantly affected job satisfaction but did not directly improve performance, and the mediating pathway was not statistically supported. The R² values indicated that predictors explained 35% of the variance in job satisfaction and 88.9% of the variance in performance. Overall, the study concludes that enhancing work environment and job satisfaction are the most effective strategies to strengthen sales force performance in competitive contexts.
Optimalisasi Manajemen Proyek dan Evaluasi Kinerja Pembangunan Proyek di Ciputra Grup Veralini, Veralini; Sutrisno, Timotius FCW; Dewi, Liliana; Andrina, A.A.A Puty
Journal of Economics and Management Scienties Volume 8 No. 1, December 2025 (Accepted)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i1.253

Abstract

Industri konstruksi berperan penting dalam mendorong pertumbuhan ekonomi nasional, tetapi masih menghadapi tantangan berupa keterlambatan proyek, pembengkakan biaya, rendahnya mutu, dan ketidaksesuaian teknis. Permasalahan tersebut juga terjadi pada proyek-proyek berskala besar di Indonesia, termasuk yang dikelola oleh Ciputra Grup, sehingga dibutuhkan pendekatan manajemen yang lebih adaptif. Total Quality Management (TQM) menjadi strategi relevan dengan menekankan perbaikan berkelanjutan dan keterlibatan seluruh elemen organisasi. Penelitian ini bertujuan menganalisis pengaruh TQM terhadap kinerja proyek dan kinerja bisnis pada proyek konstruksi Ciputra Grup. Ruang lingkup penelitian meliputi proyek yang aktif maupun telah selesai dalam delapan tahun terakhir. TQM dikaji melalui dua dimensi: Soft TQM, yang menitikberatkan kepemimpinan, pelatihan, dan budaya organisasi; serta Hard TQM, yang berfokus pada prosedur teknis, kontrol mutu, dan dokumentasi. Metode penelitian menggunakan pendekatan kuantitatif dengan Partial Least Squares-Structural Equation Modeling (PLS-SEM) berdasarkan data proyek Ciputra Grup. Hasil penelitian menunjukkan bahwa Hard TQM berpengaruh positif dan signifikan terhadap kinerja proyek, sedangkan Soft TQM berpengaruh positif namun tidak signifikan. Kinerja proyek terbukti berperan sebagai mediator kuat yang menghubungkan TQM dengan kinerja bisnis, mencakup profitabilitas, reputasi, dan kepuasan pemangku kepentingan. Kesimpulannya, integrasi aspek teknis dan budaya dalam TQM menjadi faktor penting untuk meningkatkan efektivitas proyek sekaligus memperkuat daya saing dan keberlanjutan bisnis.
Co-Authors Andrina, A.A.A Puty Anwar, Maya Bimantoko, Andreas G Liliana Dewi Tjiputra, Luisa Hartono Veralini, Veralini