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All Journal Forum Ilmu Sosial E-Dimas: Jurnal Pengabdian kepada Masyarakat Sawala : Jurnal Administrasi Negara Bantenese Jurnal Pengabdian Masyarakat Jurnal Ilmiah Ilmu Administrasi Ijtimaiya : Journal of Social Science and Teaching Dialogue: Jurnal Ilmu Administrasi Publik Indonesian Journal of Social Science Research Social Science Research Journal
Hasanah, Budi
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Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Analysis of Public Service Management in Kota Serang. The Study of the online Application “RABEG” (Reaksi atas Berita Warga) Nizar, Indra; Hasanah, Budi; Annisarizki, Annisarizki; Mulyati, Budi
Indonesian Journal of Social Science Research Vol. 4 No. 2 (2023): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.04.02.16

Abstract

The application of RABEG, is one of the media used to improve the services for people in Kota Serang. Howerver, its implementation has many problems, as reflected in the responses and assessments from users on the playstore platform, regarding the Rabeg application. The assessment given to this application was low, only 1.6 on a scale of 5. This research aimed to analyse the public service management in Kota Serang, focusing on the online Rabeg application. The research used descriptive qualitative approach, referred to the theoretical framework from Indrajit. It identified six important indicators; content development, competency building, connectivity, cyber law, citizen interface and capital. The data source were literature from books, mass media, official government documents, official website, the play store platform, and related journals. The findings of the research showed that the management of public services of Rabeg application was face with several obstacles and shortcomings. So the optimizing of public services from this application had not fully achieved.
Keberhasilan Program Penanggulangan Stunting : Peran Motivasi Pelayanan Publik di Kabupaten Lebak Hasanah, Budi; Berthanila, Rethorika; Hasuri, Hasuri; Velma , Stephanie
JURNAL ILMIAH ILMU ADMINISTRASI Vol. 15 No. 2 (2025): Jurnal Ilmiah Ilmu Administrasi
Publisher : UNIVERSITAS ISLAM SYEKH YUSUF

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jiia.v15i2.7857

Abstract

Stunting merupakan salah satu masalah kesehatan serius di Indonesia yang berdampak pada pertumbuhan fisik dan kognitif anak serta mempengaruhi kualitas sumber daya manusia di masa depan. Keberhasilan program penanggulangan stunting tidak hanya bergantung pada ketersediaan sumber daya, tetapi juga dipengaruhi oleh motivasi pelayanan publik (Public service motivation) dari para pelaksana program di lapangan. Penelitian ini bertujuan untuk menguji pengaruh PSM terhadap keberhasilan program penanggulangan stunting di Kabupaten Lebak, dengan fokus pada empat dimensi utama PSM: daya tarik terhadap pembentukan kebijakan publik, empati, komitmen terhadap kepentingan publik, dan kewajiban melayani kepentingan publik. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Partial Least Squares Structural Equation Modeling (PLS-SEM) untuk menganalisis hubungan antara variabel-variabel PSM dengan keberhasilan program penanggulangan stunting. Data dikumpulkan dari tenaga kesehatan dan aparat pemerintah yang terlibat dalam program penanggulangan stunting di Kabupaten Lebak. Hasil penelitian menunjukkan bahwa semua dimensi PSM berpengaruh positif dan signifikan terhadap keberhasilan program penanggulangan stunting, dengan pengaruh terbesar berasal dari dimensi daya tarik terhadap pembentukan kebijakan publik (nilai koefisien jalur 0.267). Nilai R-square sebesar 61.5% menunjukkan bahwa 61.5% dari variasi keberhasilan program dapat dijelaskan oleh variabel-variabel PSM. Penelitian ini menyimpulkan bahwa motivasi pelayanan publik adalah faktor penting dalam keberhasilan program penanggulangan stunting, terutama keterlibatan petugas dalam pembentukan kebijakan publik. Namun, penelitian ini terbatas pada konteks lokal Kabupaten Lebak dan mungkin tidak sepenuhnya dapat digeneralisasikan ke wilayah lain di Indonesia. Studi lanjutan direkomendasikan untuk mengeksplorasi variabel-variabel lain yang berpotensi memengaruhi keberhasilan program di daerah yang berbeda.
Capacity and Service Innovation In Implementation Government Of Village In Serang District Indonesia Sukendar, Sukendar; Hasanah, Budi
Indonesian Journal of Social Science Research Vol. 1 No. 1 (2020): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.01.01.01

Abstract

This article discusses the capacity and innovation of Village Government population services in several villages in Serang District, Indonesia. The research approach used qualitative descriptive with interview data collection techniques, observation and documentation with the informant determination technique through purposive sampling. The results of the research findings indicate that capacity and service innovation are the most energetic parts of the implementation of village governance. In this case, it is important to encourage the performance of village government, especially in increasing the capacity and governance of public service innovation in several villages in Serang District.
The Analysis of Public Service Management in Kota Serang. The Study of the online Application “RABEG” (Reaksi atas Berita Warga) Nizar, Indra; Hasanah, Budi; Annisarizki, Annisarizki; Mulyati, Budi
Indonesian Journal of Social Science Research Vol. 4 No. 2 (2023): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.04.02.16

Abstract

The application of RABEG, is one of the media used to improve the services for people in Kota Serang. Howerver, its implementation has many problems, as reflected in the responses and assessments from users on the playstore platform, regarding the Rabeg application. The assessment given to this application was low, only 1.6 on a scale of 5. This research aimed to analyse the public service management in Kota Serang, focusing on the online Rabeg application. The research used descriptive qualitative approach, referred to the theoretical framework from Indrajit. It identified six important indicators; content development, competency building, connectivity, cyber law, citizen interface and capital. The data source were literature from books, mass media, official government documents, official website, the play store platform, and related journals. The findings of the research showed that the management of public services of Rabeg application was face with several obstacles and shortcomings. So the optimizing of public services from this application had not fully achieved.
MSN Model – Approach in The Implementation of Waste Management Policy in The City of Serang Hasanah, Budi; Yulianti, Rachmi
Indonesian Journal of Social Science Research Vol. 6 No. 2 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.02.09

Abstract

The issue of waste remains a national and even global concern. This is partly due to the increasing volume of waste that is not accompanied by proper and sustainable waste management. This waste problem is also felt by the community in Serang City, Banten Province. The objective of this study is to determine and analyse the implementation of waste management policies in Serang City using the MSN approach model. The method used in this study is descriptive qualitative with MSN approach analysis in the implementation of waste management policies according to Kadji with three approaches, namely mentality, systems, and networking. Data sources were obtained from primary data through interviews and discussions at scientific forums and secondary data through literature searches from the internet, books, and relevant journals. The results of this study indicate that waste management in Serang City has not been optimal, partly due to the absence of operational local regulations, including regulations discussing social entrepreneurship, particularly in waste management. In addition, not all stakeholders involved in waste management, including MSME actors, have been included. However, the Serang City Government, particularly the DLH, is still focused on establishing massive cooperation with educational institutions and creating a thousand waste banks in Serang City
Co-Authors Ahmad Sururi Ahmad Sururi Annisarizki, Annisarizki Berthanila, Rethorika Budi Mulyati, Budi Budiarti, Dita Fiscaranie, Yuke Winaldha Hasuri, Hasuri Khaerunissa, Siti Muhammad, Fahrizal Nizar, Indra Siska Mardiana Suharyanto, Adi Sukendar Sukendar Velma , Stephanie Yulianti, Rachmi