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HUBUNGAN ANTARA KEKUATAN KREDIBILITAS KOMUNIKATOR DALAM KOMUNIKASI INTERPERSONAL DENGAN KEPUASAN PELANGGAN DI RANCAMAYA GOLF DAN COUNTRY CLUB DI KABUPATEN BOGOR Nuraeni, N; Sukarelawati, Sukarelawati; Fitriah, Maria
JURNAL KOMUNIKATIO Vol. 1 No. 1 (2015): Jurnal Komunikatio
Publisher : Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (804.639 KB) | DOI: 10.30997/jk.v1i1.117

Abstract

Penelitian ini memusatkan perhatian pada hubungan komunikasi interpersonal petugas reservasi golf dengan pelanggan pada saat melakukan reservasi. Penelitian ini bertujuan: (1) untuk mengetahui kekuatan kredibilitas petugas reservasi golf di Rancamaya Golf and Country Club, (2) untuk mengetahui kepuasan pelanggan di Rancamaya Golf and Country Club, dan (3) untuk mengetahui hubungan kredibilitas petugas reservasi dengan kepuasan pelanggan Rancamay Golf and Country Club. Jenis penelitian yang digunakan adalah metode asosiatif dengan pendekatan kuantitatif. Hasil penelitian menunjukan bahwa (1) Kekuatan kredibilitas petugas reservasi dalam komunikasi interpersonal untuk kategori ethos, pathos, logos, dan kompetensi termasuk kategori sangat baik. (2) Kepuasan Pelanggan dinilai berdasarkan keandalan, empati, dan daya tanggap dinilai sangat baik. (3) Kekuatan kredibilitas petugas reservasi dalam komunikasi interpersonal berhubungan positifdan signifikasi dengan kepuasan pelanggan Rancamaya Golf and Country Club dengan korelasi sebesar 0,79211, termasuk dalam kategori kuat. Kata Kunci: Kekuatan Kredibilitas Komunikator, Kepuasan Pelanggan.
The Role of Optimism towards Grit in Mothers Who Have Children With Intellectual Disabilities: Peran Optimisme terhadap Grit pada Ibu yang Memiliki Anak dengan Disabilitas Intelektual Nuraeni, N; Suwartono, S; Wahidah, Fatin Rohmah Nur
Prosiding University Research Colloquium Proceeding of The 18th University Research Colloquium 2023: Bidang Sosial, Ekonomi dan Psikologi
Publisher : Konsorsium Lembaga Penelitian dan Pengabdian kepada Masyarakat Perguruan Tinggi Muhammadiyah 'Aisyiyah (PTMA) Koordinator Wilayah Jawa Tengah - DIY

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The mother is the first person to feel guilt for failing to give birth to a normal child. Mothers who have children with intellectual disabilities must be persistent in caring for their children so that their hopes and aspirations can be carried out well. The effort is to be optimistic in accompanying children to achieve their hopes and dreams. The aim of the research is to examine the role of optimism on grit in mothers with children with intellectual disabilities. The specific target of this research is that optimism influences grit in mothers of children with intellectual disabilities. This research uses quantitative research methods. The research participants were 74 mothers with children with intellectual disabilities who attended SLB C (intellectual disabilities). The research location was SLB C Yakut Purwokerto. Research result; optimism has a significant effect on grit in mothers of children with intellectual disabilities.
Pengembangan usaha kelompok perempuan pengolahan herbal (rempah) melalui pelatihan pengemasan dan pelabelan di Koperasi Simpan Usaha (KSU) Munyai Mekhawan, Pekon Labuhan Mandi, Pesisir Barat, Lampung (Business development of herbal processing women's group through packaging and labeling training in Munyai Mekhawan Small Business Cooperatives (KSU), Labuhan Mandi Village, Pesisir Barat, Lampung) Riadi, Septa; Saleh, Khairul; Kuswarak, K; Azriya, Niar; Nuraeni, N
Buletin Pengabdian Vol 2, No 2 (2022): Bull. Community. Serv.
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/bulpengmas.v2i2.26313

Abstract

This community service aims to carry out a business assistance program for women's groups at the Munyai Mekhawan Village Savings and Business Cooperative (KSU) in Labuhan Mandi Village, Pesisir Barat Regency, Lampung Province. The community service program is carried out through a mentoring method organized by the Faculty of Economics, Sang Bumi Ruwa Jurai University, with the target of KSU Munyai Mekhawan members, Labuhan Mandi Village. The contribution given is in the form of making herbal medicines for women's herbal processing business groups (spices) in the form of packaging and labeling training activities. The results of the service activities showed that the implementation of the training received a positive and high enthusiasm response from the KSU Munyai Mekhawan member group due to the increased knowledge possessed by the business group, which has the potential to be developed and become additional household income. In conclusion, these activities can increase the knowledge possessed by business groups and have the potential to be developed and become additional household income. Based on the activities carried out, the servant hopes that there will be other community service programs that can increase people's revenue through household businesses.