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Journal : SEMINAR TEKNOLOGI MAJALENGKA (STIMA)

EVALUASI PARAMETER QUALITY OF SERVICES (QOS) LAYANAN JARINGAN INTERNET MENGGUNAKAN STANDAR TIPHON (STUDI KASUS : PT VALIDATA TEKNOLOGI) Abdurahman, Dede; Idris, Yona Sri; Nurdiana , Nunu
SEMINAR TEKNOLOGI MAJALENGKA (STIMA) Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025
Publisher : Universitas Majalengka

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Abstract

The reliability of the internet network at West Java International Airport (BIJB) Kertajati, managed by PT Validata Teknologi, is a vital component for operational continuity. However, the current evaluation method, which only relies on speed tests and ping tests, is considered inadequate because it does not measure important technical parameters such as actual jitter and throughput, and is performed in a very short duration, making it less representative. This study aims to comprehensively evaluate the internet service's QoS by designing a systematic testing scheme based on the TIPHON standard. The research methodology uses an Action Research approach, where testing is performed with Wireshark software to record data traffic on a 20 Mbps dedicated internet service across seven distribution switches during upload and download activities to Google Drive. The results of the data analysis show that the average values for throughput, packet loss, and delay parameters reached a 'Very Good' category (index 4), while the jitter parameter was categorized as 'Good' (index 3). Thus, the overall quality of the internet network service is concluded to be in the 'High' category, with a final average index of the four parameters of 3.7, in accordance with the TIPHON standard.
PERANCANGAN WEBSITE COMPANY PROFILE PT COLUMBUS BERBASIS RESPONSIF UNTUK MENINGKATKAN BRANDING PERUSAHAAN Anugrah , Aldof Faris; Abdurahman, Dede
SEMINAR TEKNOLOGI MAJALENGKA (STIMA) Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025
Publisher : Universitas Majalengka

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Abstract

The development of digital technology requires companies to have online media that can strengthen their image and competitiveness. PT Columbus, which operates in the electronic furniture sector, faces challenges because its website is still static and not very responsive. This study aims to design and implement a responsive company profile website using the Waterfall system development method which includes needs analysis, design, implementation, testing, and maintenance. The technologies used are HTML, CSS, JavaScript, Bootstrap, PHP Native, and MySQL, supported by XAMPP, Visual Studio Code, and cloud-based hosting. The results of the study produced a website with key features such as a company profile, products, gallery, contact, and admin panel that is proven to be responsive, secure, and easily accessible on various devices. This implementation is able to improve company branding through a professional appearance, intuitive navigation, and more effective information delivery so as to strengthen relationships with customers and expand PT Columbus's market reach in the era of global competition.
PERANCANGAN SISTEM PENGADUAN MASYARAKAT DI DESA KERTABASUKI Sunengsih, Ayu; Abdurahman, Dede
SEMINAR TEKNOLOGI MAJALENGKA (STIMA) Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025
Publisher : Universitas Majalengka

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Abstract

Public services are an obligation of the village government to fulfill the needs of the community in accordance with laws and regulations. One form of service is community complaints that function as a means of conveying complaints and aspirations of citizens. In Kertabasuki Village, Majalengka Regency, the complaint mechanism is still carried out manually through face-to-face, telephone, and short messages, so the follow-up of complaints is not optimal. Data from mid-2023 to 2024 recorded 50 reports of street lighting, 7 losses, 2 floods, and around 100 related to social assistance. This condition shows the need to utilize technology to improve service effectiveness. A community complaint website is a relevant solution because it facilitates recording, tracking, and monitoring the status of reports, and supports village government transparency and responsiveness.
SISTEM INFORMASI PELAYANAN SURAT KETERANGAN USAHA DAN DOMISILI DESA CIKALONG Ningsih , Neng Cahya; Sopiandi, Ii; Abdurahman, Dede
SEMINAR TEKNOLOGI MAJALENGKA (STIMA) Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025
Publisher : Universitas Majalengka

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Abstract

Administrative services at the village level are essential in meeting community needs, particularly in issuing official documents such as the Business Certificate (Surat Keterangan Usaha/SKU) and the Domicile Certificate (Surat Keterangan Domisili/SKD). In Cikalong Village, Sukahaji Sub-district, Majalengka Regency, these processes are still performed manually, leading to delays, recording errors, and archiving difficulties that decrease service efficiency and quality. This study aims to design and develop a web-based Information System for SKU and SKD services to overcome these problems. The system was developed using the waterfall model, including requirement analysis, design, implementation, and testing. The results indicate that the system improves processing speed, reduces administrative errors, and facilitates data storage and retrieval. Furthermore, it enhances transparency and accountability in public services. Implementation of this system is expected to deliver faster, more effective, and efficient administrative services while supporting modern village governance aligned with community needs.