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Journal : Islamic Banking

PENGARUH PERSEPSI MANFAAT, KEAMANAN DAN KEMUDAHAN TERHADAP MINAT NASABAH MENGGUNAKAN LAYANAN MOBILE BANKING PADA PT. BANK SYARIAH INDONESIA DI TANGERANG Junaedi, Edy; Neneng , Neneng
Islamic Banking & Economic Law Studies (I-BEST) Vol. 2 No. 1 (2023): ISLAMIC BANKING & ECONOMIC LAW STUDIES (I-BEST)
Publisher : STAI Asy-Syukriyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36769/ibest.v2i1.338

Abstract

This study aims to investigate the effect of benefits, safety and convenience on customers' interest in using Mobile Banking. The growth of transactions on BSI mobile has increased very rapidly during the Covid-19 pandemic from March 2020 to July 2021, the number of mobile banking users is 2.5 million users with BSI mobile transaction growth of 46.4 million transactions, up to 97.4 %. The increase in mobile BSI transactions was driven by the presence of new habits from Indonesian people during the Covid-19 pandemic and customer financial transaction activities in shopping on e-commerce The research method by collecting data using research questionnaires and data processing using SPSS version 22 The benefits variable has a coefficient value of 0.76, has a positive effect on interest with a significant value of 0.02. The security variable has a coefficient value of 0.169, the Security Perception variable has a positive effect on interest, but not significant with a value of 0.162. The convenience variable gives a coefficient value of .464. Ease has a positive and significant effect of .000 on the interest in using mobile banking. The results of the F count show the number 74.210 and a significant value of 0.000, which is less than the value of 0.5. This means that the independent variables simultaneously or simultaneously affect the dependent variable.
PENGARUH MEREK, KOMUNIKASI PEMASARAN DAN HARGA TERHADAP LOYALITAS DENGAN MINAT BELI ULANG SEBAGAI VARIABEL INTERVENING PADA PELANGGAN BRANCHLESS BANKING BTN KC KELAPA GADING SQUARE JAKARTA UTARA Junaedi, Edy; Supriyadi, Supriyadi
Islamic Banking & Economic Law Studies (I-BEST) Vol. 3 No. 1 (2024): ISLAMIC BANKING & ECONOMIC LAW STUDIES (I-BEST)
Publisher : STAI Asy-Syukriyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36769/ibest.v3i1.503

Abstract

The banking industry experiences difficulties in providing services to people who are far from banks, because it requires high cost. Bank BTN encourages the development of bank services without offices with Telkom through branchless banking or the agent laku pandai. To analize agent performance, research was carried out from the aspects of brand, marketing communication and price on customer loyalty through customer repurchase interest in transacting at laku pandai agents. Samples were taken as many as 105 respondents of customers. The data obtained were then processed using Smart PLS version 3 and analyzed using multiple linear regression analysis. This analysis includes reliability test, validity test, hypothesis testing through Ttest and Ftest as well as coefficient of determination (R2). Test results show based on bootstrapping, the P value 0.005 of brand partially have a positive and significant effect on repurchase intention and the P value 0.086 for brand partially does not have significant effect on loyalty. The P value 0.96 for marketing communication partially does not have significant effect on loyalty and likewise the p value 0.52 for marketing communication on repurchase intention. The P value for price on loyalty is 0.97, so the price has no significant effect, but the p value for price on repurchase intention is 0.00, so price on repurchase intention has a significant effect and the p value for repurchase intention on loyalty is 0.00, meaning it has a significant effect.
DAMPAK KEPEMIMPINAN DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN BPRS ATTAQWA: THE IMPACT OF LEADERSHIP AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE AT BPRS ATTAQWA Alim, Muhammad Nurul; Oktaviani, Nurlita; Maulana, Irwan; Junaedi, Edy
Islamic Banking & Economic Law Studies (I-BEST) Vol. 4 No. 1 (2025): Islamic Banking & Economic Law Studies (I-BEST)
Publisher : STAI Asy-Syukriyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36769/ibest.v4i1.989

Abstract

This study aims to determine the influence of leadership style and work discipline on employee performance at PT BPRS Attaqwa. Employing a quantitative research method, the study involved all 30 employees of PT BPRS Attaqwa as a saturated sample. Data were collected using questionnaires and analyzed through hypothesis testing (t-test and F-test). The findings indicate that leadership style positively and significantly affects employee performance. Similarly, work discipline also has a positive and significant impact on employee performance. Furthermore, leadership style and work discipline simultaneously exert a positive and significant influence on employee performance. These results imply that management should prioritize both effective leadership development and the continuous enhancement of work discipline to optimize employee performance. A combined focus on both factors is crucial for achieving optimal outcomes in this sharia banking institution.