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FAKTOR DETERMINAN KEPUASAN DAN LOYALITAS KONSUMEN: PERAN PERSEPSI HARGA SEBAGAI PEMODERASI Wowiling, Yessi Kristi; Wahyudi, Triyono Arief
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 4 No 1 (2019)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (832.5 KB) | DOI: 10.36226/jrmb.v4i1.249

Abstract

The purpose of the study was to analyze determinant factors, location and perceptions of service quality on tenant loyalty with tenant satisfaction and price perceptions as moderating variables. There were 75 respondents who participated in this study. This study uses multiple linear regression methods to analyze existing variables. The results of the study show that building location and perceived quality of services have a direct effect on tenant satisfaction; Tenant satisfaction has a direct effect on tenant loyalty; and Price perception has an indirect effect (moderation) between tenant satisfaction and tenant loyalty. Keywords: location, perceived service quality, tenant’s satisfaction, perceived price, tenant loyalty
PERAN ENTREPRENEURIAL COMMUNITY DAN DIGITAL ENTREPRENEURIAL ORIENTATION TERHADAP ENTREPRENEURAL PROCESS DALAM MENGHASILKAN ENTREPRENEURIAL PERFORMANCE Nurjanah, Siti; Wahyudi, Triyono Arief
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 5 No 2 (2020)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (35.53 KB)

Abstract

Purpose- This study aims to examine the role of the entrepreneurial community and digital entrepreneurial orientation towards the entrepreneurial process in producing entrepreneurial performance. Design/methodology/approach- The quantitative research design was used through field research in Wonogiri District, Baturetno District, Watuagung Village, Sendang Hamlet. A total of 31 respondents were randomly selected through questionnaires. Findings- The results of this study indicate that the entrepreneurial community does not affect the entrepreneurial process, digital entrepreneurial orientation influences the entrepreneurial process, entrepreneurial process influences entrepreneurial performance. Implication- Related parties need to make efforts to improve entrepreneurial performance through mentoring members of the community in directing and developing their businesses; conduct interactive communication between management and members of the association; and forming SME groups in the context of operational and development cost efficiency (production training, managerial finance, marketing, and others) Keywrods: entrepreneurial community, digital entrepreneurial orientation, entrepreneurial process, entrepreneurial performance
THE MEDIATING ROLE OF CONSUMER ETHNOCENTRISM IN THE LINK BETWEEN SERVICE QUALITY, BRAND REPUTATION AND ETAILQ TOWARD CUSTOMER SATISFACTION ON GOJEK’S CUSTOMERS Iskandar, Donant Alananto; Wahyudi, Triyono Arief
Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Vol 5 No 1 (2020)
Publisher : Economic Faculty, Attahiriyah Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (27.172 KB)

Abstract

This research is a quantitative associative type that discusses the effect of service quality, brand reputation, and etailq on customer satisfaction and consumer ethnocentrism as a mediating variable. The object of this research is people who ever use application and use Gojek services at least 3 (three) times since the study began, that is October 2018 until August 2019 in Jakarta, Bogor, Depok, Tangerang, Bekasi (Jabodetabek). The test used is a statistical test using the SPSS program that is a test of normality, validity, reliability, classic assumptions, hypotheses, determination, multiple regression and path analysis to see the intervening variable whether it indirectly affect independent variables toward dependent variable or independent variables directly affect the dependent variable. The result of this article is consumer ethnocentrism indirectly affects the influence between service quality, brand reputation, and etailq toward customer satisfaction on Gojek’s customers in Jabodetabek.
The influence of transformational leadership dimensions toward employee performance through the mediating variables job satisfaction and employee engagement Ambarwati, Agustin; Wahyudi, Triyono Arief
Jurnal STEI Ekonomi Vol 33 No 1 (2024)
Publisher : Bagian Pengelolaan Jurnal dan Penerbitan - Sekolah Tinggi Ilmu Ekonomi Indonesia (BPJP - STIE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36406/jemi.v33i1.1176

Abstract

The aim of this research is to further analyze the effect of the Transformational Leadership dimension on Employee Performance through the variables of Job Satisfaction and Employee engagement in health insurance employees. Data collection was carried out by purposive sampling at BPJS Health with sample criteria, namely employees with staff positions who have worked for at least 2 years spread across branch offices in region IV. The research was conducted quantitatively using the Structural Equation Model (SEM) method in 2023 using 310 respondents. The results of this study prove the influence between all dimensions of Transformational Leadership on job satisfaction, as well as the influence of job satisfaction variables on employee performance and the influence of variables intellectual stimulation, Inspirational Motivation and Individual Consideration on work engagement. This study also proves the absence of idealized influence on work engagement and employee performance and the dimension of Transformational Leadership intellectual stimulation on employee performance and work engagement on employee performance.
Smart leader di era revolusi industri 4.0 Wahyudi, Triyono Arief; Abadi, Ferryal; Iskandar, Donant Alananto
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 6 No 1 (2024)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v6i1.970

Abstract

Significant transformations have taken place with regards to the way products are produced thanks to manufacturing digitization. This transition is so convincing that it is called Industry 4.0 to represent the fourth revolution that has taken place in manufacturing. From the first industrial revolution (mechanization through hydro and steam power) to mass production and assembly lines using electricity in the second revolution, the fourth industrial revolution will take what started in the third with the adoption of computers and automation and enhance it with intelligent and autonomous systems driven by data and machine learning. The research aims to address leadership styles that are influenced by rapid technological developments by changing traditional leadership styles to digital leadership. A smart leader has the ability to inspire his employees to innovate and defend ideas. An acumen in implementing smart leadership benchmarks demonstrates a fast, cross-hierarchical, cooperative, and team-oriented approach that integrates innovation frequently.
The Influence of Industry 4.0 and Firm’s Level Characteristics Toward Business Model Innovation and Its Impact on Performance Iskandar, Donant Alananto; Wahyudi, Triyono Arief
International Journal of Educational Technology and Artificial Intelligence Vol. 3 No. 2 (2024): Artificial Intelligence and Information Technology
Publisher : TOPAZART

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Abstract

companies compete with others which are not only within industry. Therefore managers should have the valuable orientation in managing their resources to achieve the competitive advantage through creating innovation performance. This research offers entrepreneurial marketing as this valuable orientation. The objective is to analyze the effect of entrepreneurial marketing on managing resources and also to analyze the influence of managing resources on innovation performance. It is quantitative research which has a conceptual model consisting of three constructs. These were entrepreneurial marketing, managing resources and innovation performance. There are 2 hypotheses. The unit of analysis was the managerial level of manufacturing companies. The data is collected through distributed questionnaires. The collected questionnaire is 91 out of 215 distributed questionnaires. The data set is analyzed by using the SPSS (Statistical Package for the Social Sciences) for reliability test, validity test, normality test and hypothesis tests. The results are all hypotheses supported by the data. The contribution on theoretical manner is the empirical evident of the effect of entrepreneurial marketing on managing resources and also the effect of managing resources on innovation performance. The managerial implication of this research is the entrepreneur could creatively explore entrepreneurial marketing’s elements which are proactiveness, opportunity focus, calculated risk taking, innovativeness, customer intensity, resource leveraging and value creation to manage resources for achieving the best innovation performance.
The Effect of Brand Image, Product Quality and Price on Consumer Attitudes Wijaya, Indra; Wahyudi, Triyono Arief
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 2 (2024): JIMKES Edisi Maret 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

Repurchase interest is the most important target in the field Repurchase interest is the most important target in the marketing sector, so companies must pay attention to related factors. The aim of this research is to determine the moderating role of gender on the influence of brand image, product quality and price on consumer attitudes and their impact on repurchase intention. This type of research is correlational with a quantitative approach. The data collection technique will begin by distributing an initial questionnaire to 30 respondents to determine valid statements, which will then be analyzed using factor analysis. The data collected was processed using (PLS-SEM). Brand Image, Product Quality, Price influence Consumer Attitudes and Consumer Attitudes influence Repurchase Intention. Gender has a moderating effect on the influence of Brand Image and Price on Consumer Attitudes. Gender does not have a moderating effect on the influence of product quality on consumer attitudes and repurchase intention. Companies should improve their brand image by providing customer ideas, creating digital marketing that is considered effective and conducive, using good quality raw materials to produce a good perception of the product and further researchers should expand the scope of research variables.
Advancing Green Work Engagement In Healthcare: A Systematic Review And Future Research Directions Satria, Fajar; Sutawijaya, Ahmad Hidayat; Ramli, Abdul Haeba; Wahyudi, Triyono Arief
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3403

Abstract

The healthcare sector, while central to public well-being, is paradoxically responsible for 4–5% of global greenhouse gas emissions. This systematic literature review (SLR) critically explores the emerging concept of Green Work Engagement (GWE)—defined as employees’ proactive involvement in sustainable practices—and its transformative potential for healthcare institutions. Guided by the PRISMA framework, this review synthesizes high-quality studies from 2014 to 2024, identifying leadership, organizational support, environmental awareness, and green HRM as pivotal antecedents of GWE. Findings highlight that green servant leadership and green talent management foster innovative behaviors, enhance job satisfaction, and improve both environmental performance and clinical outcomes. Technological integration (e.g., cloud computing) and structured frameworks (e.g., GreenEd, 5R) also emerge as key enablers of systemic change. However, the literature reveals methodological gaps, limited application in developing contexts, and insufficient empirical evaluation of behavioral interventions. This study offers a robust conceptual foundation and practical roadmap for embedding sustainability into healthcare operations, emphasizing the role of leadership, employee engagement, and inclusive organizational culture in advancing environmental stewardship. The review concludes with actionable research directions to strengthen the theoretical and practical relevance of GWE and support the healthcare sector’s alignment with global sustainability goals. Keywords: Green Work Engagement, Healthcare Sustainability, Green HRM, Employee Engagement, Environmental Leadership, Systematic Review
Strategi Peningkatan Kinerja SDM di Era New Normal dan Tantangan Work From Home Wahyudi, Triyono Arief
ABDIMAS Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 1 (2021): Pengabdian Kepada Masyarakat
Publisher : Research and Community Service INSTITUT TEKNOLOGI DAN BISNIS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/f98e3y43

Abstract

The transformation of socio-economic conditions, previously driven by the rapid development of digital technology in the 4.0 era, has become increasingly complex due to the Covid-19 pandemic. Since the first case was announced on March 2, 2020, and declared a national disaster, the pandemic has profoundly changed various aspects of life, including learning methods, worship practices, social interactions, and work patterns. The economic impact has been severe, marked by waves of layoffs, declining public purchasing power, and the closure of numerous businesses. Various industrial sectors have collapsed, distribution chains have been disrupted, and restrictions on imports have been imposed. According to Pakpahan (2020), the most significant implications have occurred in the tourism, trade, investment sectors, and Micro, Small, and Medium Enterprises (MSMEs), which experienced declines in production and trade value. The pandemic has also increased unemployment, posing major challenges to national economic recovery amid global social transformation.
Strategi Digital dan Inovasi Layanan untuk Meningkatkan Daya Saing UMKM Garuda Jaya Wahyudi, Triyono Arief
ABDIMAS Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 1 (2022): Pengabdian Kepada Masyarakat
Publisher : Research and Community Service INSTITUT TEKNOLOGI DAN BISNIS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/nqvmg372

Abstract

This community service activity aims to assist the Garuda Jaya MSME, a photocopying and printing business in Jakarta, in facing the challenges of increasingly fierce business competition. Based on observations and interviews, several key issues were identified, such as a lack of promotion through social media and the lack of additional services with marketable value. The proposal team used the Eisenhower Matrix, Effort-Impact Matrix, and SMART analysis to select and formulate appropriate solutions. The chosen solutions were the creation of an Instagram account for digital promotion and the addition of invitation and Yasin book design services. Implementation was carried out through training and mentoring, including the use of free resources from Freepik.com. The results of this activity showed increased business visibility and new customer interest in additional services, which are expected to enhance the competitiveness and sustainability of partner businesses.