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Impelementation of Information Technology Service Management at Data And Information System Center of XYZ University Irfandhi, Kornelius; Indrawati, Ariani; Alexandra, Dwykie; Wanandi, Krisantus; Harisky, Yanuari; Liawatimena, Suryadiputra
ComTech: Computer, Mathematics and Engineering Applications Vol 7, No 1 (2016): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v7i1.2220

Abstract

Information Technology (IT) is increasingly progressing. Nowadays, the success of a business of the organization/company is highly dependent on the IT infrastructure used. Therefore, organizations/companies have to manage their IT service to be optimal to their customers. Looking at this matter and the increasing dynamics of XYZ University, then Data and Information System Center (Pusdatin) - an IT provider of XYZ University began implementing IT Service Management (ITSM) from 2013 using the latest version of Information Technology Infrastructure Library (ITIL), namely ITIL v3 as a framework for implementing ITSM in its business processes. However, along the way, there are still some problems happen in Pusdatin in order that ITSM can actually support and align with the objectives of XYZ University. Through this paper, the authors want to explain how the implementation of ITSM at Pusdatin, identify the problems related to the implementation of ITSM, and provide the solutions for each problem. The methods used are direct observation to Pusdatin, conductan interview with the Head of Pusdatin and Staff of Pusdatin, and also perform a literature review of books and papers that discuss about ITIL. The result of this research is that ITSM process of Pusdatin generally works quite well but there are still some shortcomings because ITSM is not 100% implemented in all areas.
Interactive Visualization Dashboard for Exploring Scientific Publications in Indonesia Sihombing, Andre; Yaniasih; Indrawati, Ariani; Afandi, Sjaeful; Ningsih Maha, Rahmadani
Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Vol 11 No 2 (2023): December
Publisher : Program Studi Ilmu Perpustakaan UIN Alauddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/kah.v11i2a3

Abstract

Numerous bibliometric investigations have been carried out in Indonesia, primarily relying on publication data indexed exclusively in Scopus. This study aims to leverage scientific publication data from the Indonesian Scientific Journal Database (ISJD) by constructing an interactive visualization dashboard for the analysis of Indonesian scientific publications. This dashboard is expected to become an additional reference for researchers in the field of bibliometrics. The stages of making this dashboard consist of Identification of visualization needs referring to previous research; data feasibility check; data correction and update; data visualization; and evaluation to assess the correctness of the data and the resulting visualization. Evaluation results indicate that the dashboard's analysis system is functioning effectively, offering diverse analysis options. Nonetheless, the system has limitations related to data quality in ISJD, necessitating improvements in terms of completeness, appropriateness, and data updates. Future research will enhance the dashboard by incorporating citation analysis calculations to evaluate the performance of authors and journals.
SOCIAL NETWORK ANALYSIS OF MANGOSTEEN TECHNOLOGY DEVELOPMENT CLUSTER IN INDONESIA BASED ON PATENT DOCUMENT APPLICATION Yaman, Aris; Aris Kartika, Yulia; Tsurayya, Silmi; Ankafia, Adi; P. Manik, Lindung; Akbar, Zaenal; Indrawati, Ariani
BACA: Jurnal Dokumentasi dan Informasi Vol. 43 No. 1 (2022): BACA: Jurnal Dokumentasi dan Informasi (Juni)
Publisher : Direktorat Repositori, Multimedia, dan Penerbitan Ilmiah - Badan Riset dan Inovasi Nasional (BRIN Publishing)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14203/j.baca.v43i1.828

Abstract

Functional food consumption is on the rise and has a significant market value. Indonesia is one of the largest mangosteens (a functional food source commodity) exporting countries globally. Unfortunately, the mangosteen export is still in fresh fruit condition, not in other forms that have a higher value. Policymakers need to identify critical technologies in the development of mangosteen commodities. This study uses a patent-based technology document analysis method to map the potential of technology. The data used is patent data that has been registered with the Indonesian Patent Office and the WIPO Patentscope database. The analysis was carried out using computational methods, namely a Social Network Analysis with the Girvan-Newman algorithm. According to the study's findings based on global patent data, there are three major technology clusters used in mangosteen patents: 1) 24 percent for technology related to developing preparations for medical, dental, or toilet purposes (A61K). 2) 20% for food and food ingredient technology or non-alcoholic beverages (A23L). The remaining 43 percent is spread across many other IPC technology codes, including technology related to drug preparations (A61P). It is in line with the results of patent data analysis in Indonesia, which also shows that there are three dominant technology groups applied to mangosteen in Indonesia, namely 1) Technology related to the development of medical, dental, and toilet technology (A61K) of 47 percent; 2) Technology related to food and food ingredients or non-alcoholic drinks (A23L) by 18 percent, and 3) Technology related to drug preparations (A61P) by 13 percent and the remaining 22 percent spread over several other IPC technology codes. According to Social Network Analysis, the world's dominant technology cluster for mangosteen is technology related to the development of food and food ingredients or non-alcoholic beverages (A23L). The technology associated with medical, dental, and toilet technology is the most important mangosteen technology cluster in Indonesia (A61K).
ANALYZING THE IMPACT OF RESAMPLING METHOD FOR IMBALANCED DATA TEXT IN INDONESIAN SCIENTIFIC ARTICLES CATEGORIZATION Indrawati, Ariani; Subagyo, Hendro; Sihombing, Andre; Wagiyah, Wagiyah; Afandi, Sjaeful
BACA: Jurnal Dokumentasi dan Informasi Vol. 41 No. 2 (2020): BACA: Jurnal Dokumentasi dan Informasi (Desember)
Publisher : Direktorat Repositori, Multimedia, dan Penerbitan Ilmiah - Badan Riset dan Inovasi Nasional (BRIN Publishing)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14203/j.baca.v41i2.702

Abstract

The extremely skewed data in artificial intelligence, machine learning, and data mining cases are often given misleading results. It is caused because machine learning algorithms are designated to work best with balanced data. However, we often meet with imbalanced data in the real situation. To handling imbalanced data issues, the most popular technique is resampling the dataset to modify the number of instances in the majority and minority classes into a standard balanced data. Many resampling techniques, oversampling, undersampling, or combined both of them, have been proposed and continue until now. Resampling techniques may increase or decrease the classifier performance. Comparative research on resampling methods in structured data has been widely carried out, but studies that compare resampling methods with unstructured data are very rarely conducted. That raises many questions, one of which is whether this method is applied to unstructured data such as text that has large dimensions and very diverse characters. To understand how different resampling techniques will affect the learning of classifiers for imbalanced data text, we perform an experimental analysis using various resampling methods with several classification algorithms to classify articles at the Indonesian Scientific Journal Database (ISJD). From this experiment, it is known resampling techniques on imbalanced data text generally to improve the classifier performance but they are doesn’t give significant result because data text has very diverse and large dimensions.