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Journal : Logistica : Journal of Logistic and Transportation

Intrinsic Versus Extrinsic Motivation in Logistics: A Quantitative Analysis of Performance Outcomes Budiyanto, Albert; Masito, Fitri; Toja, Andi Batari
Logistica : Journal of Logistic and Transportation Vol. 2 No. 1 (2024): January 2024
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v2i1.733

Abstract

Employee motivation is a critical determinant of organizational performance, particularly in logistics warehousing where efficiency and resilience are paramount. This study investigates the influence of intrinsic and extrinsic motivation on employee performance at PT Aerojasa Cargo using Herzberg’s two-factor theory as a framework. A quantitative survey was conducted with 55 employees selected from 120 using Slovin’s formula. Motivation (knowledge, skills, rewards, behavioral direction, persistence) and performance (accuracy, timeliness, quality, quantity, neatness) were measured through a 5-point Likert-scale questionnaire, and data were analyzed using SPSS 26. Regression analysis revealed a strong correlation (R² = 0.833, p < 0.05), with intrinsic factors such as persistence and recognition emerging as the strongest predictors of performance, surpassing extrinsic motivators like salary. These findings provide robust empirical evidence of the relevance of Herzberg’s theory in Indonesia’s logistics sector and underscore the need for HR strategies that prioritize intrinsic motivators. Practical contributions include designing recognition systems, training, and career development programs to enhance employee persistence and behavioral alignment.
Human Capital Optimization in Logistics: A Quantitative Analysis of Motivational and Environmental Determinants of Performance Herdian, Rofik Sandra; Budiyanto, Albert; Nasrullah, Muhammad Nur Cahyo Hidayat; Hariri, Ahmad; Marini
Logistica : Journal of Logistic and Transportation Vol. 2 No. 1 (2024): January 2024
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v2i1.737

Abstract

This study investigates the influence of work motivation and work environment on employee performance within PT Aerojasa Cargo's warehouse division. Recognizing the strategic importance of human capital in logistics, the research aims to evaluate how these two variables interact to affect operational outcomes.Using a quantitative methodology, the study surveyed 55 employees selected through Slovin’s formula. A structured Likert-scale questionnaire measured three core constructs: motivation, work environment, and performance. Data were analyzed using SPSS 26.0, employing descriptive statistics, multiple regression analysis, and validation metrics such as Cronbach’s alpha and R². Key results show that both motivation and work environment significantly impact employee performance (p < 0.05), with a combined explanatory power of 83.3% (R² = 0.833). The work environment demonstrated a slightly higher beta coefficient (β = 0.417) than motivation (β = 0.286), suggesting that physical and social workplace conditions are marginally more influential. Descriptive findings also revealed demographic patterns relevant to performance, including age distribution, education level, and gender roles. These findings align with existing literature and underscore the synergistic importance of fostering motivation and creating supportive work environments. The study concludes that HR managers in logistics should implement dual-focused strategies to enhance both motivational drivers and workplace quality. Such strategies may include high-performance work systems, ergonomic improvements, and continuous feedback mechanisms. This research contributes to the field of organizational behavior by offering empirical support for integrated HRM approaches in logistics, providing a framework for future policy and academic inquiry.
The Future of Last-Mile Logistics: Pathways Toward Sustainable E-Commerce Budiyanto, Albert; Faisal, Ahmad; Putra, Dimas Endrawan; Mintje, Quirina Ariantji Patrisia
Logistica : Journal of Logistic and Transportation Vol. 2 No. 2 (2024): April 2024
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v2i2.1053

Abstract

The exponential growth of e-commerce has intensified challenges in last-mile delivery logistics, making sustainability a critical priority for researchers, policymakers, and industry practitioners. This study synthesizes existing literature on sustainable practices in last-mile logistics, focusing on economic, environmental, social, and technological dimensions. A narrative review approach was employed, drawing from academic databases such as Scopus, Web of Science, and Google Scholar. Literature was selected using targeted keywords and inclusion criteria to ensure comprehensive coverage of practices ranging from cost efficiency strategies to technological innovations. The results reveal that sustainable logistics practices, such as electric vehicle adoption, route optimization, and crowd logistics, can reduce operational costs, improve customer satisfaction, and decrease carbon emissions. However, disparities between developed and developing countries highlight systemic challenges, including inadequate infrastructure, limited regulatory support, and varying consumer preferences. Social outcomes, including the welfare of couriers and improvements in urban air quality, emphasize the broader societal benefits of sustainability, though labor protections remain underexplored in the literature. Technological advances, particularly GIS-based systems and autonomous vehicles, offer transformative potential but require supportive policy frameworks for effective implementation. The discussion highlights the importance of systemic factors—policy, regulation, and infrastructure—in shaping adoption. This review concludes that sustainable last-mile logistics is essential for aligning economic growth with ecological responsibility and social equity, recommending targeted policies, cross-sector collaboration, and longitudinal research to address current limitations.