Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : JURNAL LENTERA BISNIS

ANALISIS HARGA TIKET DAN FASILITAS TRANSAKSI TERHADAP KEPUASAN PENUMPANG KERETA API BANDARA SOEKARNO HATTA Khairunnisa, Khairunnisa; Yoeliastuti, Yoeliastuti; Wibowo, Edi Wahyu
JURNAL LENTERA BISNIS Vol 8, No 2 (2019): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v8i2.292

Abstract

In the era of transportation development and technological sophistication, people tend to choose fast and affordable transportation. To meet the needs of the people the Soekarno Hatta Airport Railway has officially operated. Some problems have been complained by passengers, namely regarding ticket prices and facilities. The influence of Ticket Prices on the satisfaction of railroad passengers of Seekarno Hatta Jakarta Airport based on statistical results can be said that the passengers of  Soekarno Hatta Jakarta Airport Railroad have a significant partial satisfaction for using Airport Railway in accordance with the Ticket Prices that have been paid. Satisfaction with ticket prices paid is due to affordable prices, benefits received, suitability to facilities, distance traveled, travel time. The effect of the Facility on the satisfaction of railroad passengers of Soekarno Hatta Jakarta Airport based on statistical results can be said that Soekarno Hatta Jakarta Airport Railway passengers have a significant partial satisfaction for using Airport Railway in accordance with the Facilities received. Satisfaction with facilities received such as parking lots, waiting rooms, free toilets, places of worship, supporting facilities. While the Effect of Ticket Prices and Facilities on the satisfaction of railroad passengers of the Soekarno Hatta Jakarta Airport based on statistical results it can be said that the passengers of the Jakarta Soekarno Hatta Airport Train have significant simultaneous satisfaction to use the Soekarno Hatta Airport Jakarta Train in accordance with Ticket Prices, Facilities and Ease Perceptions Transaction. The satisfaction of Soekarno Hatta Airport Railroad passengers on Ticket Prices, Facilities and Transaction Ease Perceptions that are jointly felt are satisfaction of punctuality, satisfaction of completeness of facilities, satisfaction of price suitability, satisfaction of departure schedules, and satisfaction of functions and facilities.Keywords: Airport Railway, Satisfaction, Ticket Prices, Facilities
ANALISIS EFEKTIVITAS PENGGUNAAN SISTEM SAP DALAM PENGELOLAAN GUDANG DI PT GIVAUDAN INDONESIA DEPOK Faridah, Faridah; Yoeliastuti, Yoeliastuti
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2187

Abstract

This study aims to analyze the effectiveness of the use of the System Application and Product in Data Processing (SAP) in warehouse management at PT Givaudan Indonesia, Depok. The main issue addressed is the discrepancy between system-recorded stock data and physical inventory, which is caused by human factors and technical constraints. The research employs a descriptive qualitative method supported by quantitative data obtained from questionnaires distributed to 12 warehouse operational respondents. The results indicate that the implementation of SAP at PT Givaudan Indonesia, Depok, is categorized as highly effective, with an average score of 4.31 out of 5.00. The primary strengths of the system are its support for the First Expired First Out (FEFO) principle (4.42) and the speed of data input (4.42). However, this effectiveness is still hindered by operator discipline in scanning activities (3.75) as well as network and system stability issues (3.75).