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All Journal Journal of Commerce Management and Tourism Studies
Sukartini, Ni Wayan
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Humanities Economics, Econometrics & Finance Social Sciences

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The role of ambiance and service in culinary tourism: A case study at D’Warung Sukartini, Ni Wayan; Kanca, I Nyoman; Budiarta, I Putu; Sumawidari, Ida Ayu Ketut
Journal of Commerce, Management, and Tourism Studies Vol. 3 No. 3 (2024): Dec 2024
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v3i3.218

Abstract

This study examines the culinary and dining experience at D’Warung, a popular restaurant known for its diverse menu and cozy atmosphere. The primary objective is to analyze the restaurant's appeal, focusing on its food offerings, ambiance, and customer service. Data collection was conducted through observation and interviews with staff and customers, assessing factors such as the quality of the food, the level of crowd, and the friendliness of the service. The results reveal that D’Warung stands out for its comfortable atmosphere, friendly staff, and a varied menu that includes both local and western dishes. The analysis highlights these factors as key contributors to the restaurant’s success. In conclusion, the study emphasizes the importance of creating a welcoming environment and providing excellent service in shaping a memorable dining experience.
Co-Authors I Nyoman Kanca I Putu Budiarta Sumawidari, Ida Ayu Ketut