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All Journal Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan JUSTISI
Nugroho, Rino A.
Unknown Affiliation
Law, Crime, Criminology & Criminal Justice Library & Information Science

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Public Acceptance of Digital Library Services in Boyolali Regency Nugroho, Rino A.; Pratiwi, Hanijaya Intan; Prakoso, Septyanto Galan; Rahmawati, Anisa Dwi
Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Vol 12 No 1 (2024): June
Publisher : Program Studi Ilmu Perpustakaan UIN Alauddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/kah.v12i1a3

Abstract

In 2017, Boyolali Regency ranked the lowest in Central Java Province regarding of E-Government development. The Boyolali Government has initiated several electronic-based service innovations, including the iBoyolali digital library service. This study aims to identify the factors influencing user acceptance of the iBoyolali application. This study employs the Unified Model of Electronic Government Adoption (UMEGA) framework and utilizes convenience sampling, collecting data through online questionnaires from 103 iBoyolali users. The data analysis used Partial Least Square - Structural Equation Modeling (PLS-SEM). The findings reveal that the digital library services in Boyolali Regency incorporate and practice the variables outlined in the UMEGA framework. Further analysis indicates that public acceptance of the iBoyolali service is generally positive. Specifically, the study identifies four UMEGA variables—performance expectation, effort expectation, social influence, and attitudes. Conversely, facilitating conditions and perceived risk did not significantly impact the acceptance of the iBoyolali service. This study provides important insights for the Boyolali Government and other stakeholders aiming to enhance the adoption of digital library services, offering a basis for developing strategies to improve user engagement and satisfaction.
Analysis of the Satisfaction of Narcotics Residents with Services at Nunukan Class IIB Correctional Facility Maha Saputra, Hendra; Mujtahid, Iqbal Miftakhul; Nugroho, Rino A.
JUSTISI Vol. 9 No. 3 (2023): JUSTISI
Publisher : Fakultas Hukum Universitas Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33506/js.v9i3.2369

Abstract

This research aims to examine the satisfaction level of narcotics prisoners regarding the services provided at the Class IIB Nunukan Penitentiary. The research employs a qualitative research method, utilizing interview and literature review techniques. The data analysis technique utilized is qualitative data analysis, involving data presentation, data verification, data reduction, and the re-presentation of the reduced data. The results of the study indicate that inmates at Class IIB Nunukan Penitentiary are pleased with the caregiving and medical services that meet the standards of Law No. 12 of 1995. However, the service delivery faces hindrances such as budget constraints, inadequate facilities, limited transportation, and insufficient staff. Additionally, surveys and interviews reveal issues related to the non-objectivity and lack of empathy from officers, as well as insufficient communication between officers and inmates. Keywords: Satisfaction, Service, Prisoners, Correctional Institutions
Co-Authors Maha Saputra, Hendra Mujtahid, Iqbal Miftakhul Prakoso, Septyanto Galan Pratiwi, Hanijaya Intan Rahmawati, Anisa Dwi