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All Journal Jurnal Ilmiah Mahasiswa FEB Emerging Information Science and Technology Asian Journal of Innovative Research in Social Science
Kurniawati, Aprilia
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

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The Effect of Work-Life Balance and Job Satisfaction on Organizational Citizenship Behavior at PT IGP Bantul International Mubarokah, Nazula; Susana, Susana; Astuti, Isna Puji; Kurniawati, Aprilia
AJIRSS: Asian Journal of Innovative Research in Social Science Vol. 4 No. 3 (2025): AJIRSS: Asian Journal of Innovative Research in Social Science
Publisher : DAS Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53866/ajirss.v4i3.1037

Abstract

Seeing the importance of work-life balance and job satisfaction for OCB in a company. This study aims to find out whether work-life balance and job satisfaction affect organizational citizenship behavior or not. The respondents in this study were 30 respondents who were employees of PT IGP Internasional Bantul. The results in this study show that work-life balance and job satisfaction have a simultaneous effect on Organizational Citizenship Behavior (OCB) at PT IGP Internasional Bantul.
PENGARUH SERVICESCAPE DAN SERVICE EXCELLENCE TERHADAP KEPUASAN PELANGGAN (STUDI PADA DIVA FAMILY KARAOKE MALANG) Kurniawati, Aprilia
Jurnal Ilmiah Mahasiswa FEB Vol. 4 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh servicescape dan service excellence terhadap kepuasan pelanggan Diva Family Karaoke Malang. Jenis penelitian ini ialah explanatory research dengan pendekatan kuantitatif dan menggunakan metode survey dilakukan kepada 120 responden pelanggan Diva Family Karaoke Malang. Pengambilan sampel menggunakan metode nonprobability sampling dengan teknik purposive sampling. Pengolahan data dilakukan dengan menggunakan alat analisis regresi linear berganda. Berdasarkan pengujian hipotesis, hasil uji t menunjukkan bahwa servicescape dan service excellence berpengaruh signifikan secara parsial terhadap kepuasan pelanggan. Variabel yang paling dominan mempengaruhi kepuasan pelanggan ialah variabel servicescape.Kata kunci: Servicescape, Service Excellence, Kepuasan Pelanggan.
Development of a Web-Based School Payment Administration Information System Using the Laravel Framework Arifin, Samsul; Asroni, Asroni; Kurniawati, Aprilia
Emerging Information Science and Technology Vol. 2 No. 1: May 2021
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/eist.v2i1.16857

Abstract

A school’s payment administration management system is crucial for its well-being because all activities require payment administration to run successfully. The administration department is responsible for managing the payment, including recording payment of Education Development Contribution (SPP) and other contribution fees and generating reports. Unfortunately, these tasks are carried out manually and have not been digitized, resulting in the possibility of erroneous data and a lengthy recording procedure. Accordingly, it necessitates developing a web-based system for school payment administration management to decrease the risk of payment and recording errors. Laravel was utilized as the application’s framework, with PHP as the language. Database management system employed MySQL. Observation, interviews, and system analysis were performed to create a web application. This application could resolve issues, making payment data recapitulation more effective and efficient while reducing the risk of data inaccuracy
Co-Authors Asroni, Asroni Astuti, Isna Puji Mubarokah, Nazula Samsul Arifin Susana Susana