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Journal : Journal of Community Health Provision

Relationship Between Workload and Nurse Performance in the Inpatient Ward of Nene Mallomo Hospital Tinta, Yulis; Ekasari, Ekasari; Muhtar, Arlina; Risal, Abd.; Armadi, Armadi
Journal of Community Health Provision Vol. 4 No. 3 (2024): Journal of Community Health Provision
Publisher : PSPP JOURNALS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jchp.v4i3.427

Abstract

Workload is an effort to detail the components and target volume of work in a certain time unit and result unit. Performance is the appearance of the results of personnel's work both in quantity and quality in an organization. The ratio of nursing staff needs is based on the number of patients treated still not meeting the standard. On the one hand, it is said that in providing services to patients, quality must be improved. The type of research used is " Cross sectional" with a point time approach where researchers only take measurements once during the observation. The research location was carried out at the inpatient installation of Nene Mallomo Sidrap Hospital on November 1-30, 2010. The number of samples in this study was 52 people. From the results of the statistical test analysis using Chi square, it was found that there is a relationship between nurses' workload and nurse performance at Nene Mallomo Hospital, Sidenreng Rappang Regency in 2023. The suggestion in this study is expected to regulate nursing staff in terms of quantity and quality so as to reduce the heavy workload which in turn will improve work performance, job satisfaction, and have an impact on improving the quality of nursing care and patient satisfaction.
Health Service Procedures for BPJS Participants in the Inpatient Room of Lasinrang General Hospital, Pinrang Regency Muhtar, Arlina; Eyastuti, Eyastuti; Taepe, Muh.Yamin; Wijayanti, Eva; Totok, Mega Ayu Lestari
Journal of Community Health Provision Vol. 4 No. 3 (2024): Journal of Community Health Provision
Publisher : PSPP JOURNALS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jchp.v4i3.428

Abstract

Hospital services (RS), are an important public service and are needed in an effort to meet health demands. Services for the poor are one aspect implemented by health service providers such as hospitals through after-sales services by utilizing BPJS funds as operational service activities. The type of research used is a survey system with a descriptive design. The research population is all BPJS participant patients who utilize inpatient services during the study, as many as 101 people who are also research samples based on the exhaustive sampling method where the entire population is used as a sample. The results of the study showed that BPJS participants who utilized health services at Lasinrang General Hospital, Pinrang Regency were mostly in the 20-29 year age group (32.7%), more were women (63.4%) with junior high school education (46.5%) and more worked as farmers (24.8%), more BPJS participant patient admission procedures stated in the good category (69.3%), more doctor services stated in the good category (67.3%), more nurse services stated in the good category (65.3%) and more BPJS participant drug services stated in the good category (72.3%). The suggestion put forward in this study is the need to conduct training on excellent service in order to improve skills in providing services, especially to BPJS participants and treatment planning using the drug procurement method through distributors so that if the drug runs out, the distributor can be contacted and this will support the efficiency and effectiveness of drug procurement that meets the needs of patients, especially BPJS participants who utilize health services at the hospital.