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Polite Speech Acts as a Behaviour of Value of Strengthening Character Education Program in Elementary Schools Andayani, Andayani; Akbar, Makruf; Situmorang, Robinson
International Conference on Elementary Education Vol. 2 No. 1 (2020): Proceedings The 2nd International Conference on Elementary Education
Publisher : Elementary Education Study Program School of Postgraduate Studies Universitas Pendidikan Indonesia in collaboration with UPI PRESS

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Abstract

One of behavior that is an indicator of the implementation of the value of PPK (Strengthening Character Education) is polite speech acts. polite speech acts is a behavior / speech that is in accordance with manners. This study aims to describe polite speech acts as a behavior of the value of the PPK Program in elementary school. The method used was qualitative approach with descriptive type. The data were collected through informants, namely principals, teachers, and students. Data analysis was carried out with a mileshuberman model, namely data reduction, data display, and data verification. The results of the study showed that some schools have understood the PPK program concept and applied it in one of the behaviors in the form of polite speech acts practiced between teachers and students, students and students in the class. The PPK program in south Tangerang schools, particularly in the form of polite speech acts has been practiced in class. It was expected that polite speech acts could continue so that it takes the habituation of teachers who work with parents of students and students in the form of developing a journal of polite speech acts
Service Quality of Pesantren and Its Impact on the Santri Loyalty Ubaedullah, Dudun; Akbar, Makruf; Mukhtar, Mukhneri
International Journal for Educational and Vocational Studies Vol. 1 No. 3 (2019): July 2019
Publisher : Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/ijevs.v1i3.1587

Abstract

Managing santri loyalty makes pesantren to win competition amid the high growth of pesantren in Indonesia. This study aims to examine santri loyalty model through the image of pesantren, service quality, and santri satisfaction. Samples of this study were 344 students from 2029 students of the largest pesantren in Jakarta and analyzed the data using path analysis. Findings showed that service quality of pesantren has a direct effect on santri loyalty which is the strongest compared to the image of pesantren and santri satisfaction. It is suggested to kyai and managers of pesantren can pay attention to services quality, the image of pesantren, and santri satisfaction, because it is proved to be able to increase santri loyalty.