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All Journal Journal of Educational, Health and Community Psychology Jurnal Mantik TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata
Rachman, Arief Faizal
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Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Public Health

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Cultural Meaning in Tourism: A Typological Analysis of Tourist Experiences in Kampung Wayang Pinontoan, Nexen Alexandre; Ingkadijaya, Rahmat; Nurbaeti, Nurbaeti; Rachman, Arief Faizal
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6424

Abstract

Cultural tourism serves as a dynamic platform for identity  negotiation, heritage preservation, and intercultural dialogue, particularly within community-based destinations. Rather than merely observing static cultural artifacts, visitors are increasingly drawn to immersive experiences that allow them to engage with living traditions and co-create meaning alongside local hosts. This study focuses on Kampung Wayang, a cultural enclave situated in Wukirsari, Yogyakarta, where the traditional art of wayang kulit is not only preserved but practiced as an everyday expression of cultural identity. Here, tourists are not passive consumers but active participants in a dialogical process of cultural transmission. The findings highlight that meaning-making in tourism is contingent upon the intensity and authenticity of interaction with cultural agents such as dalangs (puppet masters), artisans, and community storytellers. For instance, those who participated in puppet-making workshops or engaged in discussions about wayang philosophy reported deeper emotional resonance and cognitive insight. This supports theoretical models that posit experience as a co-constructed, affective, and reflective process. Ultimately, the study confirms that immersive participation in cultural production fosters not only aesthetic appreciation but also a profound understanding of embedded social values such as justice, loyalty, and spiritual balance. These findings suggest that cultural villages like Kampung Wayang serve as critical arenas for sustainable tourism, where the visitor experience transcends commodification and becomes a catalyst for mutual understanding and heritage continuity. As such, the village operates as both a site of memory and a space of transformation a place where local culture is not only performed, but also renegotiated through the eyes of its guests
Social Construction of Servicescape Liberika Coffee Cipasung, Kuningan Regency, West Java Province Rachman, Arief Faizal; Aditya, Michael Khrisna; Gantina, Devita
Jurnal Penelitian Pariwisata Vol 8 No 1 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i1.252

Abstract

This study aims to analyse social construction of servicescape Liberika Coffee as a tourist attraction in Cipasung Village, Kuningan Regency, West Java Province. The research uses a qualitative method with a constructionism paradigm, and an epistemological philosophical approach. Analysis of the study research uses an Interpretative Phenomenology Analysis (IPA) analysis tool which is able to provide a double hermeneutic understanding to the phenomenon. The findings show that the servicescape of Liberika Coffee shop on the exterior evidence is constructed in the geographical area of Cipasung Village which is equipped with physical artifacts pointing the way to the Cipasung tourist village and Cipasung Coffee Agrotourism, the Cipasung Liberika coffee mini plantation and the post-harvest process. Meanwhile, the interior evidence is constructed in the form of coffee shop ambiance, in the sort of roasting process and coffeeshop ambiance. It concludes that physical evidence of Liberika Coffee are socially constructed by social actors (farmers, roaster, processor, barista, and visitors) and technical actors (mini coffee plantation, processing into green bean, and coffee shop). Keywords: coffee shop, servicescape, social construction, tourist attraction
Empowering Coastal Communities through Volunteer Tourism: A Pathway to Inclusive Marine Ecotourism in Bali Lintangkawuryan, Yulia; Gantina, Devita; Rachman, Arief Faizal
Jurnal Penelitian Pariwisata Vol 9 No 2 (2025): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v9i2.291

Abstract

Marine tourism holds immense potential for driving economic development, environmental stewardship, and cultural exchange. However, the rapid growth of coastal destinations often generates imbalances in benefit distribution, environmental degradation, and limited community involvement. This study examines the role of volunteer tourism (voluntourism) in empowering coastal communities in Tulamben, Bali, a world-renowned diving destination. Using a qualitative case study with a phenomenological approach, data were collected through in-depth interviews, participant observation, and document review involving 15 stakeholders representing community groups, NGOs, government officials, tourism operators, and volunteers. The findings reveal that voluntourism strengthens community participation through grassroots initiatives, capacity building, and conservation programs. Socio-economic outcomes include income diversification and entrepreneurship development, while environmental benefits are evident in coral reef restoration and enhanced community stewardship. Challenges persist, including unequal benefit distribution, limited governance, and reliance on external actors. This paper argues that voluntourism, when integrated into community-based tourism (CBT), serves as a strategic pathway for inclusive and sustainable marine ecotourism. Keywords: volunteer tourism, community-based tourism, marine ecotourism, community empowerment, Bali
The Role of Tour Guides in Enhancing Tourist Experience and Satisfaction at Taman Mini Indonesia Indah Jakarta Pusparani, Pusparani; Rachman, Arief Faizal; Hutagalung, M. Husen; Boediman, Surya Fadjar; Enggriani, Mimi
Jurnal Penelitian Pariwisata Vol 9 No 1 (2025): (TR) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v9i1.275

Abstract

This study aims to analyze the impact of tour guides' interpersonal communication on tourists' experiences at Taman Mini Indonesia Indah (TMII), with tourist satisfaction as a moderating variable. The research uses a quantitative method with a descriptive and causal design. Data was collected through questionnaires distributed to 200 tourists visiting TMII who were directly involved in guided tours. The data analysis technique used is Smart PLS to test the relationships between variables. The results show that interpersonal communication of tour guides has a positive and significant effect on tourists' experiences, and tourist satisfaction serves as a moderating variable that strengthens this relationship. Open, friendly, and clear communication from the tour guide can enhance tourist satisfaction, which in turn improves tourists' experiences. This study concludes that the quality of communication between tour guides and tourists plays a crucial role in creating a memorable and satisfying tourism experience. Recommendations for TMII management include placing more emphasis on interpersonal communication training for tour guides and optimizing the system for measuring tourist satisfaction. Tour guides are encouraged to continuously improve their communication skills, while tourists are advised to actively participate in interactions with tour guides for a more enriching tourism experience. Keywords: Interpersonal communication, tourist satisfaction, tourist experience, tour guide
Pengaruh Pengetahuan Tour Guide dan Keterampilan Tour Guide Terhadap Kepuasan Wisatawan di Kota Tua Jakarta, Indonesia Pusparani, Pusparani; Boediman, Surya Fadjar; Nasution, Deivy Zulyanti; Rachman, Arief Faizal; Hutagalung, Husen
Jurnal Ilmiah Pariwisata Vol 29 No 3 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i3.1833

Abstract

The Old City of Jakarta, as a historical tourist destination, requires competent tour guides to increase tourist satisfaction. This research aims to analyze the influence of tour guide knowledge and skills on tourist satisfaction. The method used was quantitative research with a cross-sectional design, involving 150 randomly selected respondents. Data was collected through questionnaires and analyzed using validity, reliability and multiple linear regression tests. The research results show that tour guide knowledge has a positive and significant influence on tourist satisfaction with a p value <0.05. Apart from that, communication skills also make a significant contribution in increasing tourist satisfaction. The discussion shows that tour guides who have a deep understanding of the tourist attraction and good interpersonal skills can create a more satisfying tourism experience. The conclusion of this research emphasizes the importance of increasing the competence of tour guides in order to increase tourist satisfaction. The advice for tour guides is to continue to develop their knowledge and skills, while tourists are expected to interact more actively with guides. Further research is recommended to explore other variables that can influence tourist satisfaction in various locations. Keywords: knowledge, skills, tourist satisfaction, tour guides
Generation Z Entrepreneurship in Tourism Opportunity: An Interpretative Phenomenological analysis Hutagalung, Husen; Rachman, Arief Faizal; Rahayu, Nurti; Hermawan, Yudan; Aryapranata, Aryawan; Pusparani, Pusparani; Rianto, Rianto; Riyadi, Agus; Budiman, Surya Fajar; Pradhipta, RMW Agie
Journal of Educational, Health and Community Psychology VOL 14 NO 4 DECEMBER 2025
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.vi.31399

Abstract

This study aims to explore the psychological experiences of Generation Z entrepreneurs in Jakarta who seize opportunities in tourism-related businesses such as open trips, beauty services, laundry, culinary ventures, and souvenir shops. Using a qualitative phenomenological design, this research adopts an Interpretative Phenomenological Analysis (IPA) approach to understand how young entrepreneurs interpret their entrepreneurial journeys in a rapidly changing digital era. Five Gen-Z entrepreneurs participated in semi-structured interviews, and the data were analyzed through a hermeneutic and idiographic process to capture the depth of lived experiences. The analysis revealed three superordinate themes: (1) self-confidence, characterized by technological mastery and optimism in facing business challenges; (2) independence, reflected in their preference for freedom of expression and anti-hierarchical work culture; and (3) pragmatism, denoting a lifestyle-oriented pursuit of financial freedom and comfort. These findings contribute to a deeper understanding of Gen-Z entrepreneurial identity and offer practical implications for developing entrepreneurship education and character-building programs in both formal and informal educational settings.
Co-Authors Agus Riyadi Aryapranata, Aryawan Boediman, Surya Fadjar Budiman, Surya Fajar Devita Gantina Hutagalung, Husen Hutagalung, M. Husen Lintangkawuryan, Yulia Michael Khrisna Aditya Mimi Enggriani Nasution, Deivy Zulyanti Nurbaeti Nurbaeti Pinontoan, Nexen Alexandre Pradhipta, RMW Agie Pusparani, Pusparani Rahayu, Nurti Rahmat Ingkadijaya Rianto Rianto Yudan Hermawan