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Journal : AGRI-SOSIOEKONOMI

Implementasi Kebijakan Tarif Angkutan Umum Di Provinsi Sulawesi Utara (Studi Kasus Di Trayek Manado-Langowan) Lukow, Triksinia; Rares , Joyce J.; Kawung, Evelin J.R.
AGRI-SOSIOEKONOMI Vol. 19 No. 2 (2023): Agri-Sosioekonomi
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35791/agrsosek.v19i2.50111

Abstract

This study aims to determine how the implementation of the Public Transportation Tariff policy in North Sulawesi Province, especially on the Manado - Langowan route transportation. This research was conducted from March to May 2023. The method used in this research is descriptive qualitative method. Informants used in this study were taken using purposive sampling technique totaling 16 people. Data collection was carried out by observation, interviews and documentation. The research focused on aspects of policy content and policy environment. Data analysis is done by reducing data, presenting data and drawing conclusions. The results showed that the policy focused on the basis and purpose of implementation illustrated that the basis for implementing public transportation tariff policies in North Sulawesi Province without exception on the Manado-Langowan route was based on Governor's regulation Number 303 of 2022 where through the Governor's regulation it was issued intended to adjust city transportation rates in the province of economy class including for public vehicles and taxis. Implementation of public transport tariff policies in North Sulawesi Province for the Manado-Langowan route, the government plays a full role in setting tariffs where its implementation is supported by drivers and passengers as policy users.
KUALITAS LAYANAN PERPUSTAKAAN DI DINAS KEARSIPAN DAN PERPUSTAKAAN DAERAH KOTA TOMOHON Nangka, Clarisa Ignasia Rachelle; Kawung, Evelin J. R.; Tampongangoy, Deysi
AGRI-SOSIOEKONOMI Vol. 18 No. 2 (2022)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35791/agrsosek.v18i2.55180

Abstract

This study aims to determine the quality of library services at the Regional Archives and Libraries Office of Tomohon City. The research was carried out at the Regional Archives and Library Office of Tomohon City from October to December 2021. The method used in this study was a qualitative method with informants taken using purposive sampling technique with a focus on research using service quality aspects consisting of reliability, assurance, responsiveness and tangibles. The data used are sourced from primary data and secondary data collected through interview, observation and documentation techniques. Data analysis used steps of data reduction, data presentation, and drawing conclusions. The results showed that the overall service quality of the Tomohon City regional library was very lacking, this was caused by the unavailability of competent librarians in the library so that at the time of a visit no one could explain for sure about the library or the information needed and the services provided in terms of infrastructure. namely the need for renewable books not available in the library.
KUALITAS LAYANAN PERPUSTAKAAN DI DINAS KEARSIPAN DAN PERPUSTAKAAN DAERAH KOTA TOMOHON Nangka, Clarisa Ignasia Rachelle; Kawung, Evelin J. R.; Tampongangoy, Deysi
AGRI-SOSIOEKONOMI Vol. 18 No. 1 (2022)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35791/agrsosek.v18i1.55213

Abstract

This study aims to determine the quality of library services at the Regional Archives and Libraries Office of Tomohon City. The research was carried out at the Regional Archives and Library Office of Tomohon City from October to December 2021. The method used in this study was a qualitative method with informants taken using purposive sampling technique with a focus on research using service quality aspects consisting of reliability, assurance, responsiveness and tangibles. The data used are sourced from primary data and secondary data collected through interview, observation and documentation techniques. Data analysis used steps of data reduction, data presentation, and drawing conclusions. The results showed that the overall service quality of the Tomohon City regional library was very lacking, this was caused by the unavailability of competent librarians in the library so that at the time of a visit no one could explain for sure about the library or the information needed and the services provided in terms of infrastructure. namely the need for renewable books not available in the library.