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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
WInata, Windy
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Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Other

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PENGARUH KUALITAS PELAYANAN, KEPERCAYAAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN GRAB DI KOTA BATAM Winata, Windy; Evyanto, Winda
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

The study aims to examine and analyze the effect of service quality, trust and customer satisfaction on Grab customer loyalty in Batam City. The variabels in this study are variable service quality (X1), trust (X2), customer satisfaction (X3) on customer loyalty (Y) Grab in Batam City. The technique of collecting data with a questionnaire. A sample of 100 respondents who came from the community who used Grab in Nagoya, Batam City and using purposive sampling technique. The effect test in this study is a statistical analysis method consisting of multiple linear regression test. The result of the analysis state that the variable service quality has a significant effect on the customer loyalty variable with t count 2,014 > t table 1,988, trust variable has a significant effect on customer loyalty variable with t count 2,431 > 1,988 and customer satisfaction has a significant effect on customer loyalty variable with t count 3,412 > t table 1,988.
VALIDITAS BAHAN AJAR INTERAKTIF MATERI KLASIFIKASI DAN CIRI-CIRI HEWAN DALAM PEMBELAJARAN IPAS KELAS III SDN 03 PONTIANAK KOTA Winata, Windy; Irfan Izudin, Muhammad; Kresnadi, Hery
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 03 (2026): Volume 11 Nomor 03, September 2026 Released
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i03.63962

Abstract

This study aims to determine the content validity of the InterAnimalia interactive teaching material for the Ilmu Pengetahuan Alam dan Sosial (IPAS) subject on the topic of animal classification and characteristics for third-grade students at SDN 03 Pontianak Kota. The study was motivated by the limited use of interactive teaching materials in the learning process, which resulted in low student interest and participation in understanding IPAS content. The research employed the Research and Development (R&D) method using the ADDIE model, which consisted of the analysis, design, and development stages. The study focused on evaluating the content validity of the InterAnimalia interactive teaching material. The validation process was conducted by two validators, each assessing the material and media aspects of the product. The validation results indicated that the InterAnimalia interactive teaching material was categorized as highly valid. The material aspect obtained an Aiken’s V coefficient of 0.96, while the media aspect obtained an Aiken’s V coefficient of 0.98. Based on these findings, it can be concluded that the InterAnimalia interactive teaching material possesses a very high level of content validity in terms of both material and media aspects, making it suitable for product try-out.
Co-Authors evyanto, winda Hery Kresnadi Izudin, Muhammad Irfan