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All Journal Jurnal E-Komtek Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Moneter : Jurnal Keuangan dan Perbankan
Sumartini, Lilis Cucu
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Religion Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Other

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IMPLEMENTASI KRIPTOGRAFI MENGGUNAKAN METODE BLOWFISH DAN BASE64 UNTUK MENGAMANKAN DATABASE INFORMASI AKADEMIK PADA KAMPUS AKADEMI TELEKOMUNIKASI BOGOR BERBASIS WEB-BASED Rifa’i, Annas; Sumartini, Lilis Cucu
Jurnal E-Komtek (Elektro-Komputer-Teknik) Vol 3 No 2 (2019)
Publisher : Politeknik Dharma Patria Kebumen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/e-komtek.v3i2.133

Abstract

Data is a very authentic evidence that need to be saved because the data are at risk of data changes by the party who wanted to misuse the data or no effect on the data. Therefore, so that no unauthorized person to change the existing data, stored or can take the data that is very important, we need a method to be able to secure and keep data. The database is used to keep data and information. The whole system stores the data in the database, so that the contents of stored data security and confidentiality must be maintained. To maintain the security of a security that is required cryptography. With the use of databases that are in can be connected to each other, Database is not just a place to store data,Computer security system is needed at this time in line with the increase use of computers in the world. So existing data security has become seriously threatened to be accessed by people who are not responsible. Computer security becomes very important at this time because it is related to the privacy, integrity, authentication and confidentiality. Thus data need to be stored by using the correct storage techniques, so that the confidentiality and security of data is maintained. Cryptographic techniques with engineering data encryption on the database is one solution that can be used to meet the confidentiality and Data Security settings. With the existence of a cryptography that includes the encryption process, the data in the database can be encoded so that unauthorized persons can not read the information, in addition to those who know the key to describing it. Security of data / information document with a cryptographic technique that uses the Blowfish algorithm chosen method for cryptographic key modernmerupakan shaped symmetric block cipher. Blowfish algorithm which can encrypt text built in text form. Encryption is done using a specific key, resulting ciphertext that can not be understood. The ciphertext can be changed back as the beginning if the decryption using the same key in the beginning when the database mengekripsi.
Service Satisfaction Analysis With Servequal Method Sumartini, Lilis Cucu
Moneter: Jurnal Keuangan dan Perbankan Vol. 11 No. 1 (2023): APRIL
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Service quality is a dynamic state that encompasses people, processes, goods, services, and the environment that either meet or beyond expectations. By contrasting customers' opinions of the services they really receive or obtain with what they genuinely expect or want in relation to a company's service qualities, one can determine the quality of the services provided. Finding out the outcomes of service measuring and satisfaction using the servequal method is the aim of the study. In contrast, the research approach makes use of quantitative techniques and the servequal method for measures. Based on the perceived quality of customers, this servqual service quality model carries out research. By calculating the gap between what customers expect and what they actually receive, the Servqual approach determines service quality. The findings indicated that a GAP value of 1 for tangible, reliability, responsiveness, certainty, and sympathy—a sign that the public's needs have not been satisfied—was the root reason of the public's discontent with the service. Conclusion: The community is generally dissatisfied with the services that employees deliver, according to calculations made on the dimensions of tangible, realibilty, responsiveness, certainty, and empathy. Nonetheless, the community expresses satisfaction with staff services in the empathy component of the fourth and fifth qualities.
MARKETING STRATEGY ANALYSIS ON FOOD PRODUCTS Sumartini, Lilis Cucu
Moneter: Jurnal Keuangan dan Perbankan Vol. 11 No. 2 (2023): OKTOBER
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/moneter.v11i2.457

Abstract

The economy places a great deal of importance on marketing, which is also essential to business actors' success. In this case, a well-thought-out marketing strategy is required in order for the anticipated results to be achieved. The goal of the research is to understand food items' marketing strategies. The study employs a qualitative description methodology, gathering data via observation, documentation, and interviews. The findings demonstrated that the marketing mix study discovered that the product remains straightforward, the pricing is reasonably low, the place of sale is less fancy, and the promotion is still not aggressive. The product's strengths stem from its regionally typical raw materials, while its weaknesses are related to its simple toppings and ekmasan. The product's quality raw materials and lack of preservatives present an opportunity, while its growing number of similar products and increasingly diverse variants pose a threat. The product can be used to win the competition because of its strengths and possibilities, but in order to compete with similar products, it must promptly address its flaws and threats.
PENDAMPINGAN PELAYANAN PRIMA STAF DESA BANJARWANGI KEPADA MASYAKARAT Sumartini, Lilis Cucu; Widiatmoko, Roso Putranto; Wulandari, Mayang
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 5 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i5.2136

Abstract

Quality service, often referred to as excellent service, is the best service that meets service quality standards. This study aims to assist Banjarwangi Village staff in serving the community in accordance with the concept of excellent service. This study uses an internal mentoring method specifically for the service sector. Data collection techniques are historical so that data supporting the mentoring process can be obtained. Data collection techniques included observation and interviews, which were then analyzed. The results of the study explain that: (1) the verbal and physical service provided by service officers at the Banjarwangi Village office was quite good. (2) The concept of excellent service implementation, which includes the concepts of attitude, ability, attention, action, appearance, and responsibility in the application of excellent service implementation, was already running well. (3) The obstacles encountered in the implementation of excellent service include: the lack of information about service procedures and the unavailability of suggestion boxes to collect complaints from the community.ABSTRAKPelayanan yang berkualitas atau sering disebut dengan pelayanan prima merupakan pelayanan terbaik yang memenuhi standar kualitas pelayanan. Penelitian ini bertujuan untuk pendampingan staf Desa Banjarwangi dalam melayani masyarakat, agar sesuai dengan konsep pelayanan prima. Metode penelitian ini menggunakan metode pendampingan secara internal dan khusus hanya pada bagian pelayanan. Teknik Pengumpulan data secara historis sehingga akan memperoleh data yang mendukung proses pendampingan yang dapat dilakukan. Teknik pengumpulan data meliputi observasi dan wawancara kemudian dianalisis. Hasil penelitian menjelaskan bahwa: (1) pelayanan melalui lisan dan perbuatan yang dilakukan petugas pelayanan dikantor Desa Banjarwangi berjalan cukup baik. (2) konsep pelaksanaan pelayanan prima yang meliputi konsep sikap, konsep kemampuan, konsep perhatian, konsep tindakan, konsep penampilan dan konsep tanggungjawab dalam penerapan pelaksanaan pelayanan prima sudah berjalan dengan baik. (3) kendala yang dihadapi dalam pelaksanaan pelayanan prima diantaranya: tidak adanya informasi mengenai prosedur pelayanan dan tidak tersedianya kotak saran sebagai penampung keluhan masyarakat.
KOMUNIKASI PADA DIVISI UPT PARKIR, PKB, TERMINAL WILAYAH 2 CIAWI (Studi kasus: Pendampingan Komunikasi Pada Divisi UPT Parkir, PKB, Terminal Wilayah 2 Ciawi) Nisaa, Istiqoomatun; Widiatmoko, Roso Putranto; Sumartini, Lilis Cucu; Rochmat, Rochmat
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 5 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i5.2137

Abstract

Communication is very important in an organization. The importance of communication determines the progress of a company, and the purpose of communication is to bring about change to influence actions and achieve the welfare of the company. This study aims to identify and improve communication and resolve the obstacles faced by the UPT Partkir Division, PKB, Terminal Wilayah 2 Ciawi.  This study uses a qualitative method by providing assistance so that communication problems can be resolved. Data collection techniques include observation and interviews with relevant parties to identify the main problems faced. Data and information related to the agency are collected and adjusted to the objectives. The results of the study show that communication within the UPT Partkir, PKB, Terminal Wilayah 2 Ciawi Division faces several obstacles, resulting in poor and ineffective communication. Assistance was provided by facilitating the communication process and implementing effective communication measures. In relation to communication theory, the UPT Partkir, PKB, Terminal Wilayah 2 Ciawi Division has a multi-directional communication structure.ABSTRAKKomunikasi merupakan hal yang sangat penting dalam suatu organisasi, pentingnya suatu komunikasi menentukan maju mundurnya suatu perusahaan dan tujuan komunikasi adalah mengadakan perubahan untuk mempengaruhi tindakan dan untuk mencapai kesejahteraan perusahaan. Penelitian ini bertujuan untuk mengetahui dan memperbaiki komunikasi serta menyelesaikan kendala-kendala yang dihadapi Divisi UPT Partkir, PKB, Terminal Wilayah 2 Ciawi.  Penelitian ini menggunakan metode kualitatif dengan melakukan pendampingan agar permasalahan komunikasi dapat teratasi. Teknik pengumpulan data dengan cara observasi dan wawancara dengan pihak terkait untuk mendapatkan pokok permasalahan yang dihadapi. mengumpulkan data dan informasi yang berkaitan dengan dinas dan disesuaikan dengan tujuan. Berdasarkan hasil penelitian menunjukan komunikasi Divisi UPT Partkir, PKB, Terminal Wilayah 2 Ciawi mengalami beberapa kendala sehingga komunikasi tidak berjalan dengan baik dan efektif. Pendampingan dilakukan dengan melakukan proses komunikasi, dan langkah-langkah penerapan komunikasi yang efektif. Jika dikaitkan dengan teori komunikasi Divisi UPT Partkir, PKB, Terminal Wilayah 2 Ciawi memiliki formasi komunikasi semua arah.
Co-Authors Mayang Wulandari Nisaa, Istiqoomatun Rifa’i, Annas Rochmat, Rochmat Widiatmoko, Roso Putranto