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Journal : Sistemasi: Jurnal Sistem Informasi

Risk Analysis of the Information System of the Riau Provincial Plantation Agency Website using ISO 31000 Fernanda, Ustara Dwi; wati, Mega; Rozanda, Nesdi Evrilyan; Salisah, Febi Nur
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5368

Abstract

The website of the Riau Provincial Plantation Agency plays a vital role in supporting public information and administrative services. However, the use of information technology also introduces various risks that may disrupt system operations. This study aims to analyze information technology risks associated with the website using the ISO 31000:2018 risk management framework. A qualitative descriptive approach was employed, utilizing interviews, observations, and documentation. The risk management process was conducted through the stages of risk identification, analysis, evaluation, treatment, as well as monitoring and review. The findings identified nine main risks. Eight of them were categorized as medium-level risks, including lightning, fire, human error, data corruption, server downtime, hardware damage, overheating, and power outages. One risk—software updates—was classified as low-level. This study is limited to information technology risks identified internally, based on primary data collected from the website management team. The findings provide risk mitigation recommendations that can serve as guidelines to enhance the security and continuity of the information system within the Riau Provincial Plantation Agency.
Influence of User Satisfaction of the Halodoc Mobile Application using the End User Computing Satisfaction (EUCS) and DeLone and McLean methods Wulandari, Suri; Munzir, Medyantiwi Rahmawita; Rozanda, Nesdi Evrilyan; Zarnelly, Zarnelly
Sistemasi: Jurnal Sistem Informasi Vol 13, No 2 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i2.4035

Abstract

PT. Media Dokter Investama is one of several technology companies that provides health consultation services in Indonesia through Mobile Health Technology (MHealth Tech) products. Mobile application. It was recorded that in October 2023 the Halodoc application on Playstore received a rating of 4.8 on a scale of 5 with more than 426 thousand reviews from users. The level of use of the Halodoc application is very high, giving rise to several negative ratings. As in the reviews from rating 2 or not liking the application as much as 658 or 5.76%, and rating 1 or really not liking the application as many as 1,577 reviews or 13.78%. From these results it can be seen that there are still some users who are dissatisfied with the Halodoc application. This research was conducted to measure the influence of user satisfaction of the Halodoc application using the End User Computing Satisfaction and DeLone and McLean methods and to provide research recommendations which can be an input for Halodoc application managers to manage and improve the Halodoc application in the future.