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All Journal Sistemasi: Jurnal Sistem Informasi INOVTEK Polbeng - Seri Informatika Building of Informatics, Technology and Science METRIK SERIAL TEKNOLOGI DAN SAINS The Indonesian Journal of Computer Science
Rozanda, Nesdi Evrilyan
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Computer Science & IT Electrical & Electronics Engineering Energy Engineering Physics Other

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Journal : Building of Informatics, Technology and Science

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Perbandingan Algoritma Support Vector Machine dan Naïve Bayes dalam Menganalisis Sentimen Pinjaman Online di Twitter Ikhsani, Yulia; Permana, Inggih; Salisah, Pebi Nur; Mustakim, Mustakim; Rozanda, Nesdi Evrilyan
Building of Informatics, Technology and Science (BITS) Vol 6 No 3 (2024): December 2024
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i3.6106

Abstract

Unemployment is one of the poverty factors in society, the large economic needs make it difficult for people to meet their daily needs, thus triggering high demand for loans in society. With the advancement of technology, online loans are now available to help people meet their economic needs. However, over time, many irresponsible parties have taken advantage of this. Marked by the emergence of many illegal online loans, which have triggered negative impacts such as the spread of customer personal data, terror on social media, to debt collection using debt collectors. So that it raises a lot of sentiment in society regarding online loans. For this reason, it is necessary to conduct a sentiment analysis with the aim of public response to online loans, which can be positive, negative or neutral responses. There are two datasets used, namely legal online loans and illegal online loans. This study uses two algorithms, namely SVM and Naive Bayes, the two algorithms will be compared to find out which algorithm is better at analyzing online loan sentiment. In addition, in its use, the two algorithms will also use the SMOTE technique to stabilize the data. The results obtained on legal loan data classification using SVM are quite better than Naive Bayes, with an accuracy rate of 69% with sentiment that often appears is positive sentiment. For illegal loan data, classification using the Naive Bayes algorithm is better than SVM with an accuracy of 75% and sentiment that often appears is neutral sentiment. Based on these results, it can be concluded that in analyzing sentiment using legal loan data, the best algorithm is the SVM algorithm, and for illegal loan data, the best algorithm is the Naive Bayes algorithm.
Analisis Sentimen Terhadap Program Makan Bergizi Gratis Menggunakan Algoritma Machine Learning Pada Sosial Media X Triningsih, Elsa; Afdal, M; Permana, Inggih; Rozanda, Nesdi Evrilyan
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6534

Abstract

The government has launched the Free Nutritious Meal Program as part of a strategic effort to reduce stunting in Indonesia. However, the program has generated a lot of controversy among the public, especially regarding the large budget allocation that is considered burdensome and its impact on the education sector and the country's financial stability. This study aims to analyze public sentiment towards the program by utilizing data from social media platform X (Twitter) as much as 2,400 data. Public sentiment is classified into three categories, namely positive, negative, and neutral, using two machine learning algorithms, namely Support Vector Machine (SVM) and Random Forest. In addition, the SMOTE technique is used to handle data imbalance in the model training process. The analysis results showed that negative sentiments dominated at 46%, with the main issue highlighted being the high budget allocation and its impact on education. In terms of performance, the SVM algorithm with SMOTE produced the highest accuracy of 85.74%, outperforming the Random Forest algorithm which only achieved 81.53% accuracy.
Analisis Sentimen Masyarakat Terhadap Kebocoran Pusat Data Nasional Sementara Menggunakan Algoritma Random Forest dan Support Vector Machine Basri, Faishal Khairi; Afdal, M; Angraini, Angraini; Rozanda, Nesdi Evrilyan
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i2.7473

Abstract

A ransomware attack on Indonesia’s Temporary National Data Center (PDNS) in June 2024 triggered major public concern over data security and government preparedness. This study aims to analyze public sentiment toward the incident using an Aspect-Based Sentiment Analysis approach on 2,700 Indonesian-language tweets collected from the X platform. The research follows the SEMMA (Sample, Explore, Modify, Model, Assess) methodology, involving text preprocessing, aspect extraction using part-of-speech tagging and named entity recognition, feature representation using Term Frequency-Inverse Document Frequency, and aspect refinement through semantic coherence. Extracted aspects are grouped into five categories: data security, institutions, infrastructure, politics and economy, and impact. Sentiment classification is carried out using the IndoBERTweet model. Results indicate a strong dominance of negative sentiment, particularly in the infrastructure and institutional categories, with no positive sentiment recorded in the political and economic aspect. To address class imbalance in sentiment distribution, the Synthetic Minority Oversampling Technique is applied during model training. Performance evaluation of two algorithms—Random Forest and Support Vector Machine—shows that Random Forest performs best, achieving 96% accuracy on a 70:30 data split and 99.05% average accuracy using 10-fold cross-validation. These findings highlight the effectiveness of aspect-based sentiment analysis and demonstrate Random Forest's superiority in handling imbalanced sentiment classification tasks.
Co-Authors Anahyu, Yelfi Dwi Angraini Angraini Ansyari, Muhammad Fadli Basri, Faishal Khairi Eki Saputra Febi Nur Salisah, Febi Nur Fernanda, Ustara Dwi Ikhsani, Yulia Inggih Permana M Afdal Mega wati, Mega Megawati Megawati , Megawati Megawati - Mustakim Mustakim Razmi, Fikri Salisah, Pebi Nur Saputri, Setia Ningsih Triningsih, Elsa Wardhana, Febri Zarnelly Zarnelly