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All Journal Jurnal Manajemen Pelayanan Hotel Jurnal Mosaik Hospitaliti Harmony Hospitality
Poetranto, Isa Wahjoedi Dwi
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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STRATEGI PENGEMBANGAN PURI AGUNG KENDRAN SEBAGAI DAYA TARIK WISATA UNGGULAN KABUPATEN GIANYAR, BALI Widiantara, I Gusti Agung Bagus; Trianingrum, Ni Nyoman Nidya; Poetranto, Isa Wahjoedi Dwi
Jurnal Manajemen Pelayanan Hotel Vol 2 No 1 (2018): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (228.853 KB) | DOI: 10.37484/jmph.020101

Abstract

Salah satu objek wisata di Bali terletak di Puri Agung Kendran, Desa Kendran, Kecamatan Tegalalang, Gianyar Bali. Puri ini memiliki objek wisata seperti seni arsitektur tradisional Bali, serta penerapan konsep Sanga Mandala dan Asta Kosala Kosali yang masih lestari sampai sekarang. Selain itu, kegiatan di lokasi tersebut tetap mencerminkan budaya kental Bali, apalagi di lingkungan yang sejuk dan dekat dengan tempat wisata terkenal lainnya seperti Ubud, Tegalalang, dan Tampak Siring. Wisatawan dapat melakukan berbagai hal di puri Kendran seperti berwisata keliling lingkungan puri, berfoto, menikmati hidangan tradisional, dan menikmati pernikahan kerajaan Bali. Para wisatawan dapat berkeliling Desa Kendran dengan bersepeda atau berjalan di sepanjang sawah yang sejuk dan pemandangan yang indah. Wawancara dilakukan dengan tokoh-tokoh Puri Agung.sebagai objek wisata unggulan di Kabupaten Gianyar dalam pelaksanaan penelitian. Data primer dan data sekunder diperoleh dan dianalisis dengan Analisis SWOT. Berdasarkan hasil analisis diperoleh kesimpulan bahwa Puri Agung Kendran berada di Kwadran V, yang berarti menjaga dan mempertahankan (strategi tidak berubah) untuk terus dikembangkan sebagai objek wisata budaya unggulan di Kabupaten Gianyar. Pengembangan Daya tarik budaya dengan keberadaan Puri Agung Kendran harus dikaitkan dengan berbagai kegiatan wisata lainnya, baik di Desa Kendran maupun objek wisata terkenal lainnya seperti Ubud, Tampak Siring, Tegalalang dan lain-lain. Perkembangan daya tarik wisata budaya tidak hanya dari Puri Agung Kendran sendiri tapi juga lingkungan sekitar Desa Kendran pada umumnya.
Pengaruh Disiplin Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Di Ling-Ling’s Restaurant Seminyak Anggreni, Ni Luh Dian; Widiantara, I Gusti Agung Bagus; Poetranto, Isa Wahjoedi Dwi
Jurnal Mosaik Hospitaliti Vol. 6 No. 1 (2024): Juni
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2024.611

Abstract

This study aims to determine whether there is an influence between work discipline and work motivation as an independent variable on employee performance as a dependent variable. The author uses data collection techniques with documentation, observation and surveys. The number of respondents sampled in this study was 64 employees. The results of the descriptive analysis include the average employee age of 18-25 years where more female employees with an average education level of diploma and an average length of work of 1-5 years. The methods used are multiple linear regression analysis, determination analysis and beta coefficient analysis which are processed with the SPSS (statistical package for the social science) program version 26. The results of the analysis for work discipline (x1) obtained a t-count of 3.145 stated that there was a positive and significant influence on employee performance (y) and for work motivation (x2) obtained t-count of 3.535 stated that there was a positive and significant influence on employee performance (y). In simultaneous processing, f-count is obtained from both variables that have a positive and significant influence with a value of 27.765. Based on the large coefficient of determination, the percentage value of work discipline and work motivation on employee performance is 47.7% with the more dominant variable being work motivation.
PENERAPAN STANDARD OPERATING PROCEDUREPELAYANAN MAKANAN DI RESTORAN AQVA HOTEL LEGIAN-BALI I Nengah Sandi Artha Putra; Widiantara, I Made Dedy; Wiantara, I Gusti Nyoman; Poetranto, Isa Wahjoedi Dwi
HARMONY HOSPITALITY Vol. 7 No. 2 (2022): Harmony Hospitality
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/harty.2022.7223

Abstract

Several things that become problems in service by waiters at the AQVA Hotel Restaurant, namely incompatibility with the Standard Operating Procedure of service in the Sequence of Service when taking orders. Therefore the purpose of this research is 1. To find out the application of the Standard Operating Procedure in food service at the AQVA Hotel Legian Restaurant, 2. To find out the obstacles faced in implementing the Standard Operating Procedure at the AQVA Hotel Legian Restaurant, 3. To find out the efforts made in overcoming the obstacles to implementing the Standard Operating Procedure at the AQVA Hotel Legian Restaurant. In this study, several instruments were used, such as: a list of questions that the author would use to interview the informants. This study uses qualitative descriptive data analysis techniques to process data obtained from the industry. The conclusion of the research is that the implementation of the Standard Operating Procedure in the Sequence of Service by waiters at the AQVA Hotel Restaurant has not been carried out properly and correctly, the type of menu used is Ala carte and uses American Service. Some of the obstacles experienced in hotels are not mastering SOPs, lack of manpower, not conducting briefings. Therefore the efforts made include: studying and understanding, adding manpower, and holding regular briefings.
Co-Authors Anggreni, Ni Luh Dian I Gusti Agung Bagus Widiantara I Nengah Sandi Artha Putra Ni Nyoman Nidya Trianingrum Wiantara, I Gusti Nyoman Widiantara, I Made Dedy