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All Journal AUSTENIT Jurnal Ilmiah Edunomika (JIE)
Makmur, H.
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Automotive Engineering Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering

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Analisis Kualitas Pelayanan Perjalanan Jamaah Umrah Pada PT. Anugrah Quba Mandiri Kota Bengkulu Satriawan, Satriawan; Mursalin, Supardi; Makmur, H.
JURNAL ILMIAH EDUNOMIKA Vol 8, No 4 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i4.15524

Abstract

This research aims to find out the quality of service provided by PT. Quba Mandiri's gift from Bengkulu City to Umrah pilgrims. The type of research used is field research (Field Research) with a qualitative approach. This research shows the results that Reliability, Responsiveness, Physical Evidence, Empathy and Credibility at PT. Anugrah Quba Mandiri has been said to be good because it has guided the Umrah pilgrimage series reliably, is responsive in serving administration, the facilities are as promised, cares for Umrah pilgrims by providing a sense of security free from danger and risk by providing accident and health insurance. and the credibility of PT. AQM needs to be improved again by looking at the financial transactions carried out by the congregation so that no party feels disadvantaged.
ANALISA PENGARUH KECEPATAN POTONG PROSES PEMBUBUTAN BAJA AMUTIT K 460 TERHADAP UMUR PAHAT HSS Makmur, H.
AUSTENIT Vol. 2 No. 01 (2010): AUSTENIT: April 2010
Publisher : Politeknik Negeri Sriwijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1818.187 KB)

Abstract

Proses pemotongan(cutting tecnology) dipengaruhi oleh dua aspek utama yaitu gaya potong dan temperatur. Gaya potong yang terlalu besar, melebihi kemampuan yang dimiliki material perkakas akan dapat menyebabkan keretakan/patah pada perkakas, sedang temperatur akan meningkat bila gaya gesek antara pahat potong dengan serpihan benda kerja terlalu besar, kedua faktor ini akan mempengaruhi umur pahat. Tujuan penelitian ini untuk mengetahui seberapa besar pengaruh kecepatan potong (Vc) terhadap umur pahat HSS, pada proses pembubutan baja Amutit K 460. Umur pahat bubut jenis High Speed Steels (HSS) yang digunakan pada pengujian ini dengan kecepatan potong (Vc) yang bervariasi untuk Vc = 44 m/min umur pahat T = 5,71 menit, Vc = 32 m/min umur pahat (T) = 14,13 menit dan Vc = 24 m/min umur pahat (T) = 29,31 menit. Secara teoritis umur pahat untuk kondisi proses pembubutan dengan pahat HSS dapat diperkirakan dengan persamaan Taylor T =(81,102/V )1/n , untuk kondisi kecepatan potong (Vc) = 44 m/min umur pahat (T) = 5,80 menit, Vc=32 m/min umur pahat T = 13,70 menit dan Vc=24 m/min umur pahat T = 29,77 menit. Perbedaan umur pahat dari hasil pengujian dan teoritis a tidak terlalu besar. Semakin tinggi harga Vc, semakin pendek umur pahat tersebut, atau semakin kecil harga Vc, semakin panjang umur pahat tersebut.
Analisis Kualitas Pelayanan Perjalanan Jamaah Umrah Pada PT. Anugrah Quba Mandiri Kota Bengkulu Satriawan, Satriawan; Mursalin, Supardi; Makmur, H.
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 4 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i4.15524

Abstract

This research aims to find out the quality of service provided by PT. Quba Mandiri's gift from Bengkulu City to Umrah pilgrims. The type of research used is field research (Field Research) with a qualitative approach. This research shows the results that Reliability, Responsiveness, Physical Evidence, Empathy and Credibility at PT. Anugrah Quba Mandiri has been said to be good because it has guided the Umrah pilgrimage series reliably, is responsive in serving administration, the facilities are as promised, cares for Umrah pilgrims by providing a sense of security free from danger and risk by providing accident and health insurance. and the credibility of PT. AQM needs to be improved again by looking at the financial transactions carried out by the congregation so that no party feels disadvantaged.
Co-Authors Mursalin, Supardi Satriawan Satriawan, Satriawan