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FACTORS THAT AFFECT THE LEVEL OF SATISFACTION OF OUTPATIENT SERVICES IN PAKIS HEALTH CENTER FERN MALANG Siti, Patimah; Nurdina; Mayta Sari Dwianggimawati
Indonesian Journal of Nutritional Epidemiology and Reproductive Vol. 1 No. 2 (2018): May
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/ijner.v1i2.88

The clinic is an implementation functional unit that has authority and responsibility for the maintenance of the public health in the region. The aim of this research is to know the factors that affect the level of satisfaction of outpatient Clinics in Pakis, Malang. This research design is descriptive quantitative that using the approach of cross sectional. This research was obtained as many as 205 respondents in Clinics Fern Malang. This study used two independent variables namely variables ((X 1), Facilities and infrastructure (X 2), human resources (X 3)), and the dependent variable i.e. patient satisfaction (Y). The data collection was done in the primary study. The research results obtained based on the age of the most aged 20-29 years i.e. 24% (50 respondents). Based on the job obtained most of the work as the IRT (Housewife) 42% (87 respondents). Indigo variable significance facilities of clinics of 0.018, variable and infrastructure of 0.000, and variable HR of 0.002. On the health facilities of the variable indicates that significant 0,018 < 0.05, inferred that the Ha received means the positive effect of clinics and facilities significantly to the level of satisfaction of outpatient Clinics in Fern Malang. The satisfaction of patient is a very valuable asset because when patients are satisfied they will continue to make choices against usage of the service, but if the patient did not feel satisfied they will tell to others about the bad experience. In fact, clinic with such good service will influenced the result in the emergence of satisfaction, loyalty, and even supports the implementation of the strategy of clinics as well as the achievement of the vision and mission of the clinic.

IMPLEMENTASI HASIL ANALISIS RAPORT PENDIDIKAN DAN OBSERVASI KELAS DALAM MENYUSUN PERENCANAAN BERBASIS DATA DI TASIKMALAYA ZM, Endang; Warisno, A; Siti, Patimah; Arafah, A Latief Arung
FIKRAH Vol 8 No 2 (2024): DESEMBER
Publisher : Ibn Khaldun University, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/fikrah.v8i2.20615

This research aims to describe the implementation of the results of analysis of educational report cards and classroom observations in preparing Data Based Planning (PBD) at SMKN 3 Tasikmalaya, Tasikmalaya City, West Java Province. The focus is to assess the integration of findings from education report cards into school budget work plans (RKAS). A qualitative descriptive method was used, with data collected through interviews, observation and documentation. The results show that although SMKN 3 Tasikmalaya has identified problems through education report cards, the integration of the findings into the RKAS has not been effective. Budget allocations do not fully address identified needs, such as improving reading and math skills and improving the school safety climate. Recommendations include improving RKAS preparation through systematic planning, deeper data analysis, and stakeholder involvement. This study emphasizes the importance of data integration in education management and provides recommendations for improving the quality of education through better financial management.

INOVASI KOMITE SEKOLAH DALAM MENGATASI TANTANGAN PENDIDIKAN DI ERA DIGITAL: STUDI KASUS DI BANGKALAN MADURA AF, Habibur Rahman; Warisno, A; Siti, Patimah; Arafah, A Latief Arung
FIKRAH Vol 8 No 2 (2024): DESEMBER
Publisher : Ibn Khaldun University, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/fikrah.v8i2.20617

This article discusses the innovations carried out by the School Committee at Madrasah Aliyah Nurul Iman in facing the challenges of education in the digital era. Education in the digital era faces significant challenges that require innovation and adaptation fromvarious stakeholders, including school committees. This research aims to identify and analyze innovations carried out by the School Committee at Madrasah Aliyah Nurul Iman, located in Labang District, Bangkalan Regency, East Java Province, in facing the challenges of education in the digital era. The method used in this research is a case study with a qualitative approach. Data was collected through in-depth interviews, observations and document analysis with participants consisting of school committee members, teachers, students and parents. The results of the research show that the School Committee at Madrasah Aliyah Nurul Iman has carried out various innovations to improve the quality of education. These innovations include the use of information technology in the learning process, increasing teacher capacity through training and workshops, as well as collaboration with various external parties such as universities and technology companies. The implementation of information technology includes the use of e-learning platforms, learning applications, and hardware such as computers and projectors, which make learning more interactive and accessible to students.

IMPLEMENTASI HASIL ANALISIS RAPORT PENDIDIKAN DAN OBSERVASI KELAS DALAM MENYUSUN PERENCANAAN BERBASIS DATA DI TASIKMALAYA ZM, Endang; Warisno, A; Siti, Patimah; Arafah, A Latief Arung
FIKRAH Vol 8 No 2 (2024): DESEMBER
Publisher : Ibn Khaldun University, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/fikrah.v8i2.20615

This research aims to describe the implementation of the results of analysis of educational report cards and classroom observations in preparing Data Based Planning (PBD) at SMKN 3 Tasikmalaya, Tasikmalaya City, West Java Province. The focus is to assess the integration of findings from education report cards into school budget work plans (RKAS). A qualitative descriptive method was used, with data collected through interviews, observation and documentation. The results show that although SMKN 3 Tasikmalaya has identified problems through education report cards, the integration of the findings into the RKAS has not been effective. Budget allocations do not fully address identified needs, such as improving reading and math skills and improving the school safety climate. Recommendations include improving RKAS preparation through systematic planning, deeper data analysis, and stakeholder involvement. This study emphasizes the importance of data integration in education management and provides recommendations for improving the quality of education through better financial management.

INOVASI KOMITE SEKOLAH DALAM MENGATASI TANTANGAN PENDIDIKAN DI ERA DIGITAL: STUDI KASUS DI BANGKALAN MADURA AF, Habibur Rahman; Warisno, A; Siti, Patimah; Arafah, A Latief Arung
FIKRAH Vol 8 No 2 (2024): DESEMBER
Publisher : Ibn Khaldun University, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/fikrah.v8i2.20617

This article discusses the innovations carried out by the School Committee at Madrasah Aliyah Nurul Iman in facing the challenges of education in the digital era. Education in the digital era faces significant challenges that require innovation and adaptation fromvarious stakeholders, including school committees. This research aims to identify and analyze innovations carried out by the School Committee at Madrasah Aliyah Nurul Iman, located in Labang District, Bangkalan Regency, East Java Province, in facing the challenges of education in the digital era. The method used in this research is a case study with a qualitative approach. Data was collected through in-depth interviews, observations and document analysis with participants consisting of school committee members, teachers, students and parents. The results of the research show that the School Committee at Madrasah Aliyah Nurul Iman has carried out various innovations to improve the quality of education. These innovations include the use of information technology in the learning process, increasing teacher capacity through training and workshops, as well as collaboration with various external parties such as universities and technology companies. The implementation of information technology includes the use of e-learning platforms, learning applications, and hardware such as computers and projectors, which make learning more interactive and accessible to students.

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