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All Journal JMAEKA: Jurnal Manajemen Ekonomi Akuntansi SAKAAI Kajian Sosial dan Humaniora
Maharani, Selvi
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Religion Humanities Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Pengaruh Kualitas Produk Dan Harga Terhadap Kepuasan Pelanggan Jago Coffee Di Wilayah Jakarta Utara Maharani, Selvi; Setyaningsih, Eka Dyah; Islami, Vina
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 2 (2026): Maret 2026 - Mei 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i2.360

Abstract

There is an intriguing link between product quality and pricing to investigate because of the reciprocal effect they have on consumer satisfaction. This study's overarching goal is to dissect Jago Coffee in North Jakarta to determine how pricing and product quality interact to maximize consumer happiness. Clients of Jago Coffee in North Jakarta provided the main data. Using questionnaires as a data collecting tool, the researcher picked a sample size of 100 people to interview. The analytical techniques used included tests for reliability and validity as well as tests for multiple linear regression and coefficient of determination. For the purpose of evaluating hypotheses, the t-test and the f-test were used. Collaboratively, the study's independent variables—product quality (9.712>1.660) and price (2.020>1, 660)—had t-values that were higher than the t-table value. Ultimately, consumer satisfaction is a dependent variable, and product quality and price are two independent factors that partly affect it.
Kinerja Pegawai di Kantor Camat Rumbai Pekanbaru Pamungkas, Dimas Danu; Maharani, Selvi; Rahmadhani, Ririn; NielWaty, Elly
Jurnal Sosial dan Humaniora Vol. 2 No. 02 (2025): SAKAAI : Jurnal Sosial dan Humaniora
Publisher : AAI Pengda Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kinerja pegawai di Kantor Camat Rumbai, Kota Pekanbaru, bertujuan untuk mengevaluasi efektivitas dan efisiensi pelayanan publik yang diberikan oleh pegawai. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif, yang melibatkan wawancara dan observasi langsung terhadap pegawai dan masyarakat. Hasil analisis menunjukkan bahwa pegawai di Kantor Camat Rumbai memiliki komitmen yang tinggi terhadap tugas mereka, didukung oleh kerjasama tim yang baik dan inovasi dalam pelayanan. Selain itu, pelatihan dan pengembangan yang diberikan kepada pegawai berkontribusi positif terhadap peningkatan kinerja. Penilaian kinerja yang transparan juga menjadi faktor penting dalam mendorong pegawai untuk mencapai target yang ditetapkan. Secara keseluruhan, kinerja pegawai di Kantor Camat Rumbai sangat baik, yang berdampak positif terhadap kepuasan masyarakat dan pencapaian tujuan pembangunan daerah.
Co-Authors Eka Dyah Setyaningsih Elly Nielwaty, Elly Pamungkas, Dimas Danu Rahmadhani, Ririn Vina Islami, Vina