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ANALISIS PERUBAHAN SISTEM KERJA DAN PROFESIONALISME APARATUR SIPIL NEGARA (ASN) PASCA PANDEMI COVID 19 Widyastuti, Yeni; Rahayu, Sierfi; Rizkiyani, Tiwi
Dinamika Governance : Jurnal Ilmu Administrasi Negara Vol 13, No 1/April (2023): Dinamika Governance: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i1.3414

Abstract

The work system of the State Civil Apparatus (ASN) during the Covid-19 pandemic underwent many changes and adjustments in the context of providing public services. The government implemented changes to the Work from Office (WFO) work system to Work from Home (WFH) and optimized the use of technology to be able to provide satisfying public services. The role of ASN is to provide services to the community in a professional, responsible and competent manner in dealing with national issues and problems, to act as a unifying force for the nation, to be adaptive and to be able to collaborate with all elements of the nation. The public services provided involve three elements, namely public service delivery organizations, the community as service recipients and success or satisfaction in providing services received by the community. Changes to the work system during and after the pandemic certainly have a positive or negative impact on the professionalism of ASN. The research findings show that changes in the work system have shown a positive impact regarding the use of digital technology in the delivery of public services so that they are more flexible, efficient and transparent, but on the other hand a strict oversight mechanism is needed in order to maintain the integrity of ASN. AbstraksiSistem kerja Aparatur Sipil Negara (ASN) selama berlangsungnya pandemi Covid-19 mengalami banyak perubahan dan penyesuaian dalam rangka penyelenggaraan pelayanan publik. Pemerintah memberlakukan perubahan sistem kerja Work from Office (WFO) menjadi Work from Home (WFH) serta mengoptimalkan penggunaan teknologi untuk dapat memberikan pelayanan publik yang memuaskan. Peran ASN adalah wajib memberikan pelayanan kepada masyarakat dengan professional, bertanggungjawab dan kompeten dalam menangani isu dan masalah bangsa, berperan sebagai pemersatu bangsa, adaptif dan mampu berkolaborasi dengan segenap elemen bangsa. Pelayanan publik yang diberikan melibatkan tiga unsur yaitu organisasi penyelenggara pelayanan publik, masyarakat sebagai penerima pelayanan dan keberhasilan atau kepuasan dalam pemberian pelayanan yang diterima oleh masyarakat. Perubahan sistem kerja selama dan paska pandemi tentunya memiliki dampak positif mauun negatif terhadap profesionalisme ASN. Temuan penelitian menunjukkan perubahan sistem kerja menunjukkan dampak yang positif terkait penggunaan teknologi digital dalam penyelenggaraan pelayanan publik sehingga lebih fleksibel, efisien dan transparan, namun di sisi lain diperlukan mekanisme pengawasan ketat dalam rangka menjaga integritas ASN.
Employer Branding Dalam Pelayanan Publik Bidang Kesehatan di Rsud Banten Widyastuti, Yeni; Rizkiyani, Tiwi; Rahayu, Sierfi
JURNAL ILMIAH ILMU ADMINISTRASI Vol. 13 No. 2 (2023): Jurnal Ilmiah Ilmu Administrasi
Publisher : UNIVERSITAS ISLAM SYEKH YUSUF

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jiia.v13i2.3575

Abstract

Grand Design Reformasi Birokrasi di Indonesia berdasarkan Keputusan Presiden No.81/2010 bertujuan agar reformasi menjadi fokus dan berkelanjutan. Pencapaian strategis bahwa negara bebas dari korupsi, meningkatkan kapasitas dan akuntabilitas serta memperkuat orientasi terhadap peningkatan pelayanan publik. Kepentingan publik pada dasarnya adalah tujuan tertinggi bagi pemerintah. Peran pemerintah adalah memberikan pelayanan publik terbaik kepada masyarakat, pelayanan yang manusiawi, menempatkan pengguna jasa (masyarakat) sebagai pusat kepentingan, standar pelayanan yang profesional. Urgensi employer branding dalam pelayanan publik, khususnya pelayanan kesehatan, merupakan bagian dari mewujudkan kondisi ini. Kata kunci : employer branding, sektor kesehatan
Evaluation of Policies to Accelerate the Elimination of Extreme Poverty in Lebak Regency, Banten Province Rahayu, Sierfi; Rizkiyani, Tiwi
Indonesian Journal of Social Science Research Vol. 6 No. 1 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.01.27

Abstract

Extreme poverty is an issue that is a global, national and even local focus. Unlike ordinary poverty, extreme poverty is not only a condition of inability to meet basic needs but is seen from accessibility to social service places and even from the expenditure side, where extreme poverty is IDR 10,739 per day and only IDR 322,170 per month. The purpose of this study is to determine how to evaluate accelerating the eradication of extreme poverty in Lebak Regency. The theory used is from Stufflebeam (2003) with four aspects of evaluation: context evaluation, input evaluation, process evaluation, and product evaluation. The research method used is descriptive qualitative. The results of this study indicate that the policy objective of accelerating the elimination of extreme poverty in Lebak Regency has been achieved, where there was a decrease in extreme poverty from 1.67% to 0.82% in 2024. The policy of accelerating the eradication of extreme poverty in Lebak Regency needs to be carried out sustainably by increasing periodic monitoring and evaluation, as well as developing innovations in the Gebyar KLASIK program
Analisis Pembangunan Infrastruktur dalam Pemenuhan Aksesibilitas Pelayanan Dasar di Kota Serang Rizkiyani, Tiwi; Rahayu, Sierfi
Jurnal Ilmu Administrasi Negara Vol. 22 No. 1 (2025): Juni: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v22i1.279

Abstract

Infrastructure is an important aspect in supporting the accessibility of public services, especially basic services. Basic services are public services provided by the government to meet the basic needs of the community covering various aspects, including health, education, public housing and residential areas, as well as public works and spatial planning. The ease of accessibility of basic services is supported by the availability and quality of adequate infrastructure. Improving regional infrastructure is one of the development priorities in Serang City. There are still several problems related to infrastructure development that have an impact on the fulfillment of public service accessibility in Serang City, including the problem of road damage that has an impact on flooding, lack of street lighting, not optimal fulfillment of clean water, lack of maintenance of public facilities, uneven and fulfilled green open space (RTH), and still low community participation in infrastructure development. This study aims to analyze infrastructure development in fulfilling the accessibility of public services in Serang City by using the theory of Gibson et al (1997) which consists of four dimensions in assessing the success of infrastructure development, namely physical availability, physical quality, suitability, and utilization. Using qualitative methods, the results show that infrastructure development in Serang City is good and supports the accessibility of basic services. This is because it is supported by the policies of the Local Government of Serang City and the commitment of all authorized Regional Apparatus Organizations (OPD). However, the availability of infrastructure needs to be improved evenly in each sub-district in Serang City and its maintenance needs to be carried out on an ongoing basis so that the benefits can be optimally felt by the people of Serang City. Keywords: Accessibility, Infrastructure, Basic Public Services, Development.
Evaluasi Pelaksanaan Program 1000 Hari Pertama Kehidupan (HPK) pada Puskesmas Bangkonol Desa Setra Jaya, Kabupaten Pandeglang Fitri; Handayani, Riny; Rahayu, Sierfi
Epistemik: Indonesian Journal of Social and Political Science Vol 6 No 1: April, 2025
Publisher : Epistemik Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57266/epistemik.v6i1.348

Abstract

The First Thousand Days of Life Movement Program is a program created by the government of Pandeglang district in an effort to accelerate the reduction of stunting. The first thousand days of life Movement program has been implemented since 2019 and is still running to this day. The aim of this study is to find out how the Evaluation of the First Thousand Days of Life Movement Programme in dealing with stunts on the Puskesmas Technical Implementation Unit of Bangkonol in the village of Setrajaya district of Pandeglang. The theory used is the theory of public policy evaluation according to Leo Agustino (2022:84). This research uses descriptive methods of qualitative approach. The results of this study show that the Evaluation of the First Thousand Days of Life Movement Programme in Combating Stunts on the Puskesmas Technical Implementation Unit of Bangkonol in the village of Setrajaya district of Pandeglang has not been performed optimally. With the results obtained on the resource aspects of the apparatus there are no prerequisites in the election of candidates posyandu cadres, there is no monitoring or socialization of the provision of MP-ASI to parents who have young people aged 6-24 months. The institutional aspect of the absence of SOP implementation of the movement program of the first thousand days of life. Prasarana and technology are running to the maximum according to the Ministry of Health in posyandu activities as well as using social media to provide information related to stunting. The finances are well planned and well balanced. The regulation has not yet worked with harmony yet has not received full support from the young parents in the exploitation of posyandu. Keywords: Public Policy Evaluation, The First Thousand Days of Life Movement Programme, Stunting.