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ANALISIS PERUBAHAN SISTEM KERJA DAN PROFESIONALISME APARATUR SIPIL NEGARA (ASN) PASCA PANDEMI COVID 19 Widyastuti, Yeni; Rahayu, Sierfi; Rizkiyani, Tiwi
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 13, No 1 (2023): Dinamika Governance - APRIL
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i1.3414

The work system of the State Civil Apparatus (ASN) during the Covid-19 pandemic underwent many changes and adjustments in the context of providing public services. The government implemented changes to the Work from Office (WFO) work system to Work from Home (WFH) and optimized the use of technology to be able to provide satisfying public services. The role of ASN is to provide services to the community in a professional, responsible and competent manner in dealing with national issues and problems, to act as a unifying force for the nation, to be adaptive and to be able to collaborate with all elements of the nation. The public services provided involve three elements, namely public service delivery organizations, the community as service recipients and success or satisfaction in providing services received by the community. Changes to the work system during and after the pandemic certainly have a positive or negative impact on the professionalism of ASN. The research findings show that changes in the work system have shown a positive impact regarding the use of digital technology in the delivery of public services so that they are more flexible, efficient and transparent, but on the other hand a strict oversight mechanism is needed in order to maintain the integrity of ASN. AbstraksiSistem kerja Aparatur Sipil Negara (ASN) selama berlangsungnya pandemi Covid-19 mengalami banyak perubahan dan penyesuaian dalam rangka penyelenggaraan pelayanan publik. Pemerintah memberlakukan perubahan sistem kerja Work from Office (WFO) menjadi Work from Home (WFH) serta mengoptimalkan penggunaan teknologi untuk dapat memberikan pelayanan publik yang memuaskan. Peran ASN adalah wajib memberikan pelayanan kepada masyarakat dengan professional, bertanggungjawab dan kompeten dalam menangani isu dan masalah bangsa, berperan sebagai pemersatu bangsa, adaptif dan mampu berkolaborasi dengan segenap elemen bangsa. Pelayanan publik yang diberikan melibatkan tiga unsur yaitu organisasi penyelenggara pelayanan publik, masyarakat sebagai penerima pelayanan dan keberhasilan atau kepuasan dalam pemberian pelayanan yang diterima oleh masyarakat. Perubahan sistem kerja selama dan paska pandemi tentunya memiliki dampak positif mauun negatif terhadap profesionalisme ASN. Temuan penelitian menunjukkan perubahan sistem kerja menunjukkan dampak yang positif terkait penggunaan teknologi digital dalam penyelenggaraan pelayanan publik sehingga lebih fleksibel, efisien dan transparan, namun di sisi lain diperlukan mekanisme pengawasan ketat dalam rangka menjaga integritas ASN.

Analisis Implementasi Kebijakan Jaminan Produk Halal pada Produk Makanan di Kota Tangerang Syahril Anwarudin, Muhamad; Stiawati, Titi; Rizkiyani, Tiwi
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 2 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i2.191

Law Number 33 of 2014 concerning Halal Product Guarantee aims to provide comfort, security, safety, and availability of halal products for the people of Indonesia in consuming and using products. After the law was enacted, the obligation of halal certification for business actors changed from voluntary to mandatory, but there are still many business actors who do not have halal certificates. This research focuses on analyzing the implementation of the Halal Product Guarantee Policy on Food Products in Tangerang City. This study aims to determine and analyze how the implementation of the Halal Product Guarantee policy on food products in Tangerang City. The problem that occurs and is studied by researchers is that food products in Tangerang City have not been able to fulfill the principles of halal product guarantees, namely they have not been able to fulfill the principles of protection, have not been able to fulfill the principles of effectiveness and efficiency, and have not been able to fulfill the principles of professionalism. This research uses qualitative methods by analyzing the results of observation, interviews, and documentation. The results of the research using Soren C. Winter's policy implementation theory show that the implementation of the Halal Product Guarantee policy on food products in Tangerang City has not been fully implemented. Overall, this policy has not been able to run optimally in providing legal protection for products circulating in Indonesia in accordance with the policy objectives.

Employer Branding Dalam Pelayanan Publik Bidang Kesehatan di Rsud Banten Widyastuti, Yeni; Rizkiyani, Tiwi; Rahayu, Sierfi
JURNAL ILMIAH ILMU ADMINISTRASI Vol. 13 No. 2 (2023): Jurnal Ilmiah Ilmu Administrasi
Publisher : UNIVERSITAS ISLAM SYEKH YUSUF

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jiia.v13i2.3575

Grand Design Reformasi Birokrasi di Indonesia berdasarkan Keputusan Presiden No.81/2010 bertujuan agar reformasi menjadi fokus dan berkelanjutan. Pencapaian strategis bahwa negara bebas dari korupsi, meningkatkan kapasitas dan akuntabilitas serta memperkuat orientasi terhadap peningkatan pelayanan publik. Kepentingan publik pada dasarnya adalah tujuan tertinggi bagi pemerintah. Peran pemerintah adalah memberikan pelayanan publik terbaik kepada masyarakat, pelayanan yang manusiawi, menempatkan pengguna jasa (masyarakat) sebagai pusat kepentingan, standar pelayanan yang profesional. Urgensi employer branding dalam pelayanan publik, khususnya pelayanan kesehatan, merupakan bagian dari mewujudkan kondisi ini. Kata kunci : employer branding, sektor kesehatan

Evaluasi Program Kampung Keluarga Berkualitas di Kampung Canggoang Kelurahan Juhut Kecamatan Karang Tanjung Kabupaten Pandeglang Fazira Az-Zahra, Zulfa; Handayani, Riny; Rizkiyani, Tiwi
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 4 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i4.230

The Indonesian government has launched the Family Planning Program (KB) as a strategic step to address various population-related challenges. This study aims to evaluate the Kampung Keluarga Berkualitas (Quality Family Village) Program in Kampung Canggoang, Juhut Village, Karang Tanjung District, Pandeglang Regency. The theory used in this research is William N. Dunn's theory. This study employs a descriptive qualitative method. Data collection techniques used include interviews, observation, and documentation. The data analysis technique used is interactive data analysis from Miles and Huberman. The research findings indicate that the evaluation of the Kampung Keluarga Berkualitas Program in Kampung Canggoang, Juhut Village, Karang Tanjung District, Pandeglang Regency, suggests that the program has generally not succeeded in achieving its intended goals. This is due to the uneven training provided to KB village managers, a shortage of workforce, inadequate budget, the irregular updating of data at the Data House Secretariat, the unavailability of reports from each activity group, and low contraceptive use. Therefore, it requires good cooperation between the government, KB village officers, and the community. This cooperation is crucial to improve the program's effectiveness and ensure its proper implementation.

Inovasi Layanan Khusus Akhir Pekan (LAKSA) dalam Meningkatkan Kualitas Pelayanan Publik di Kantor Imigrasi Kelas I Non TPI Tangerang Syahira, Devina; Handayani, Riny; Rizkiyani, Tiwi
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 4 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i4.231

This study examines the implementation of Weekend Special Service (LAKSA) innovation at the Tangerang Class I Non-TPI Immigration Office, which still faces challenges in scheduling and accessibility of Immigration Introduction Letters—using a descriptive qualitative method through observation, interviews, and literature study with purposive informant selection technique and data analysis using Miles, Huberman, and Saldana (2014) model. The results show that LAKSA implementation still needs to be optimal. The relative advantage aspect shows an acceleration in passport services. The compatibility aspect runs well according to applicants' needs and regulations. However, the complexity aspect is still constrained by service accessibility in South Tangerang and Tangerang Regency areas. The liability aspect could be more optimal as no official trials involving the community have been conducted. The observability aspect is evident through social media socialization. It is recommended that the Immigration Office conduct a unique LAKSA satisfaction survey and expand its implementation.

Evaluation of Policies to Accelerate the Elimination of Extreme Poverty in Lebak Regency, Banten Province Rahayu, Sierfi; Rizkiyani, Tiwi
Indonesian Journal of Social Science Research Vol. 6 No. 1 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.01.27

Extreme poverty is an issue that is a global, national and even local focus. Unlike ordinary poverty, extreme poverty is not only a condition of inability to meet basic needs but is seen from accessibility to social service places and even from the expenditure side, where extreme poverty is IDR 10,739 per day and only IDR 322,170 per month. The purpose of this study is to determine how to evaluate accelerating the eradication of extreme poverty in Lebak Regency. The theory used is from Stufflebeam (2003) with four aspects of evaluation: context evaluation, input evaluation, process evaluation, and product evaluation. The research method used is descriptive qualitative. The results of this study indicate that the policy objective of accelerating the elimination of extreme poverty in Lebak Regency has been achieved, where there was a decrease in extreme poverty from 1.67% to 0.82% in 2024. The policy of accelerating the eradication of extreme poverty in Lebak Regency needs to be carried out sustainably by increasing periodic monitoring and evaluation, as well as developing innovations in the Gebyar KLASIK program

Analisis Pembangunan Infrastruktur dalam Pemenuhan Aksesibilitas Pelayanan Dasar di Kota Serang Rizkiyani, Tiwi; Rahayu, Sierfi
Jurnal Ilmu Administrasi Negara Vol. 22 No. 1 (2025): Juni: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v22i1.279

Infrastructure is an important aspect in supporting the accessibility of public services, especially basic services. Basic services are public services provided by the government to meet the basic needs of the community covering various aspects, including health, education, public housing and residential areas, as well as public works and spatial planning. The ease of accessibility of basic services is supported by the availability and quality of adequate infrastructure. Improving regional infrastructure is one of the development priorities in Serang City. There are still several problems related to infrastructure development that have an impact on the fulfillment of public service accessibility in Serang City, including the problem of road damage that has an impact on flooding, lack of street lighting, not optimal fulfillment of clean water, lack of maintenance of public facilities, uneven and fulfilled green open space (RTH), and still low community participation in infrastructure development. This study aims to analyze infrastructure development in fulfilling the accessibility of public services in Serang City by using the theory of Gibson et al (1997) which consists of four dimensions in assessing the success of infrastructure development, namely physical availability, physical quality, suitability, and utilization. Using qualitative methods, the results show that infrastructure development in Serang City is good and supports the accessibility of basic services. This is because it is supported by the policies of the Local Government of Serang City and the commitment of all authorized Regional Apparatus Organizations (OPD). However, the availability of infrastructure needs to be improved evenly in each sub-district in Serang City and its maintenance needs to be carried out on an ongoing basis so that the benefits can be optimally felt by the people of Serang City. Keywords: Accessibility, Infrastructure, Basic Public Services, Development.

Implementasi Program Pekarangan Pangan Lestari (P2L) di Kecamatan Curug Kota Serang Provinsi Banten ifda roflianti; Amirudin, Suwaib; Rizkiyani, Tiwi
NIAGARA Scientific Journal Vol 17 No 1 (2025): Vol.17 No 1, Juni 2025: Jurnah Ilmiah Niagara
Publisher : LPPM STIA Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55651/niagara.v17i1.218

Curug Sub-district of Serang City is the sub-district in Serang City that is most vulnerable to food insecurity, therefore through the P2L program the community is empowered to realize food security. The research method used in this research is a qualitative method with a descriptive approach. Data collection techniques used interviews, observation, and documentation studies. Analyzed with data analysis techniques through data collection, data reduction, data presentation, and conclusion drawing. Data validity testing is done through triangulation, membercheck, and ethical consideration. The focus of this research is on the Implementation of the Sustainable Food Yard Program (P2L) in Curug District, Serang City, Banten Province. The results showed that the implementation of the Sustainable Food Yard (P2L) program in Curug District is still not running optimally. This is because there are still some shortcomings and obstacles that occur such as the lack of program assistants, the cessation of planting activities in some KWT, the decline in member activeness, the availability of minimal facilities and infrastructure, poor land loan agreements, inadequate cash availability. Therefore, the Sustainable Food Yard program in Curug District, Serang City requires improvement and this is done by collaborating between various parties, both DKP3, extension workers at BPP, and KWT as program beneficiaries, so that the implementation of KWT can run well.

Tata Kelola Kebijakan Kota Layak Anak Pada Klaster Kesehatan dan Kesejahteraan di Kota Cilegon Prafitri, Nikki; Rizkiyani, Tiwi; Rahayu, Sierfi
ANTASENA: Governance and Innovation Journal Vol. 3 No. 1 (2025): Juni
Publisher : FIA Unkris Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/antasena.v3i1.313

Governance is an interaction between stakeholders in meeting the interests of the community. The fulfillment of children's rights, especially in the health sector, requires the application of optimal governance principles. The implementation of Child-Friendly Cities in Cilegon City in the child health and welfare cluster still shows governance that is not optimal in some indicators. The problems that still occur include the uneven availability of lactation room facilities in public facilities, uneven clean water facilities and the ineffectiveness of the implementation of the No Smoking Area.The purpose of this study is to determine the governance of the Child-Friendly City policy in the health and welfare cluster in Cilegon City. The method used is a qualitative research method. The results of the study show that the governance of the Child-Friendly City policy in the health and welfare cluster has been well managed, although optimization of each indicator is still needed. This is because there are still many indicators in the cluster that have not reached the optimal score in the assessment of Child-Friendly City. The governance of the Child-Friendly City policy in the health and welfare cluster in Cilegon City can run well supported by local government initiatives in realizing participation between parties, face-to-face dialogue on the aspect of transparency, cooperation to optimize accountability and coordination, and monitoring to increase responsiveness in implementing health and welfare cluster support programs.

Edukasi Pencegahan Kekerasan Seksual pada Remaja di Sekolah Menengah Pertama Negeri 7 Muncang Desa Sindangwangi Kecamatan Muncang Kabupaten Lebak Rahayu, Sierfi; Rizkiyani, Tiwi; Prafitri, Nikki
WINDRADI: Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2025): January - June
Publisher : P3M FIA UNKRIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/windradi.v3i1.315

The dominance of child abuse cases among adolescents at the junior high school level is a crucial problem. The community service activity carried out at SMPN 7 Muncang aims to provide understanding in the form of education about the importance of preventing sexual violence against adolescents. The method used is through community service with the stages of material delivery, question and answer discussions, and evaluation in the form of quizzes. This community service activity is one of the Student Work Lecture (KKM) programs of group 51 of Universitas Sultan Ageng Tirtayasa. Initial discussion by providing material on the types of violence and how to prevent and avoid sexual violence, then providing educational songs about preventing sexual violence. Seeing from the enthusiastic response of the students in this activity, the objectives expected in this service can be said to be achieved. well. The results of the activity showed that the students had a good understanding of the content and meaning of the material that had been delivered. The students were able to answer questions correctly and correctly, and were able to review very well the content of the material that had been delivered.

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